Woodlodge Country Sapanca

Perfect

One of the worst choices I made in my life, I did not encounter such a staff without humanity, I booked one night with my three children who were eager to sleep in this hut, and we were supposed to arrive on 3.8.23, but something happened to us that my husband's passport was stolen in Paris and I do not want To describe how our situation was all, and we had to stay in Paris until 3.8 until another passport was issued by the embassy, ​​and at that time I contacted the place in Spanga and told them the horrific event that happened with us and that because of the theft, we would not arrive and that my children were in a bad condition because of what happened and I asked them to change the date to the date Another one and they refused the request, claiming that they do not have empty places close to the date, so I told them it does not matter if even on another distant date, I do not have a problem that we travel again, because I am in Turkey every 3 months and they did not answer They contacted the place, Booking, and they also refused the request. I wrote because for the first time, my children feel disappointed in this way, and I will not forget how their crying sounded when they were rejected from the place. We did not know that it was our destiny that there would be a disruption due to theft, and this is not our will, so all the concern of this place was that it sent us messages and demanded that we cancel the reservation when it knew that we would not arrive at the time specified for us, in order to take the money of course and open the way to reserve the place for someone else A successful place is one that seeks to win customers and its first address is humanity, not just making money I just want to know the place that an airline compensated us and it was a humane treatment and sympathy with us for what happened with us, but you were treated very, very badly

Everything were amazing

Location is very hard to reach

The view and the pool is great!

Unfortunately the breakfast is below average. It should definitely be improved.

The private swimming pool

The location was very high and far, I lost the way to get it

Location wonderful Breakfast was delicious

No curtains to cover the sun for second floor bedroom there was gab

First of all there is no privacy. Workers are entering the yard very often which is make it uncomfortable. The yard has no lock. The wifi was very slow and not working most of the time. The bathroom need to be upgraded as it is very hard to control between warm and cold water. I would definitely stay here again if the above concerns were considered and corrected.

the staff and the space

the bugs inside, the kids were scared so I couldn’t continue the whole stay, unfortunately I had to leave without a refund