YAMAKEI Residences

Everything

Nothing

Everything

There were no new coffee capsules in cleaning other then that everything was fine

环境地理位置很棒

退房忘记带的物品酒店没有帮忙保留

We loved the private onsen, the staff were super friendly and accommodating and the apartment clean, tidy and very comfy couch! Great area out the front if you have kids for snowman making

The main en-suite had the shower over the bath which water ran over and onto the floor which was annoying to have to wipe up.

Good transportation service friendly staff. Super spacious lobby area and ski equipment storage area. Very clean overall. Modern design and amenities. Superb view of the surrounding. Quiet and tucked away from the busy streets. Full kitchen. Washer dryer. Private onsen.

For our 2 bedder, smaller bedroom’s toilet doesn’t have shower facilities. Master bathroom gets wet because of the design of the shower/bathtub. No daily turnover service at the steep price is not easy to accept.

Excellent service and accommodation.

None at all.

It would be great to have cleaning more than once a week.

I travel a lot for work worldwide, and Yamakei is one of the nicest places I've ever stayed! The apartment was amazing, spottles and everything was very new. We booked ski equipment fittings and ski passes in the hotel in communication with the front desk. You have a beautiful view of the forest covered with snow from the indoor onsen, and the hotel is in a quiet, fairytale-like part of Niseko. Some nice izakayas are within walking distance from the hotel. Yamakei offers a shuttle bus to the slopes and nearby restaurants. What I want to highlight is that Ms. Tung and the hotel staff helped my wife when she injured her leg. They recommended a local clinic, brought her to see tye doctor, and helped to get prescription medicines from the pharmacy that was in the next town.

Perfection in every possible sense.

Yamakei Residences is simply gorgeous! Beautifully appointed, peaceful and a five minute walk from the Main Street where you find most of the shops. A little further up the hill is the Grand Hirafu skiing base. Although it’s definitely within walking distance (past an excellent coffee at % Arabica), if you’re planning to ski, you will want to ask the staff to take you via minibus as it’s not an easy walking in skiing boots! Speaking of staff, they were really friendly and always ready to help us with anything.

In fact there’s nothing we didn’t like!