Guest House Capital Inn by Vallettastay

Wo war das Frühstück????? Viel zu laut, stickig, kein Fenster, Wände zu dünn, Bett unbequem, Kakerlake im Zimmer, nicht sauber, Boden sehr dreckig, fremde Haare im Waschbecken

If you are coming just to sleep here i recommend it!

Outside of the room there is a kitchen without water and other kitchen supplies, however in room we where staying u cant open the window beacuse of the teribble smell and noise… in the end if sour coming just to literally sleep here and not staying during the day its okay

Rooms were clean and spacious, and cleaning staff were pleasant. My only complaints were that there’s no physical receptionist, and that accessing the hotel can be difficult in the evenings. The digital code did not work one evening, requiring me to make a roaming call with their staff to resolve the issue. The issue was eventually resolved when staff provided a separate code for a physical key box to access the hotel entrance. Needless to say, it was unnecessary to pay for international roaming calls just to access the hotel. Recommendation: Have a WhatsApp compatible number for guests to call staff, and ensure digital code is accessible 24/7.

Centrally situated

Everything was good

I was very dissapointed as I ordered 2 rooms in Capital Inn Guest house - for me and my colleague. After I made reservation I received two emails with instructions and then it was done for me. However, when I came to Valetta and wanted to check-in, I realized that one room is in Capital Inn and another one is an appartment in the different part of the city. Maybe it is my fault that i did not check properly emails, where they confirmed my stay in different accomodation - but i would never expect that somebody can book appartment for you in the other part of the city without prior and clear notice. If I knew I am in another accomodation as my colleague I would try to find another hotel. At the same time my colleague that stayed in Capitall Inn was complaining that huge spot of mould is on the wall - that could be dangerous during longer stay.

Things began appallingly on arrival: the hotel does not employ Reception Staff and the automated entry system did not work: I was outside for almost 1 hour until an existing guest arrived with his key. According to neighbours, this scenario is commonplace, plus the 'emergency phone number' is usually unresponsive. Later in the week I gave access to a new arrival. However, once I had possession of my 2 keys there were no further entry problems. Additionally, the TV in the room only broadcast a single Maltese language channel. The room was not fully cleaned every day. The wifi did not initially respond, but this problem was swiftly resolved. On a positive note; the location was excellent - tourist sites and innumerable restaurants were within 3-10 minutes walking distance; the hotel's fees were relatively cheap. The Maltese were overwhelmingly friendly, co-operative and helpful.