Stay With Empire - Windsor Terrace

Very disappointed with this place, arrived to find room not very clean, bed unmade and sheets filthy, no towels provided, nowhere to hang our clothes, not even a hook to hang up our coats. There was so much fluff on the floor from under the bed so obviously had not been cleaned. No microwave as promised on the booking. The tv didn't work very well, no hot running water. The crockery that was there had been washed not very well and put into the cupboard wet. We only had 2 saucepans provided to cook with. Only two small round stools to sit on and 3 very small round tables quite rickety to eat anything from. The area these apartments are in is dreadful with drug dealing obviously going on. Suggest one of your staff visit here to see for yourselves.We were not the only people in this apartment block who were disappointed. Suggest you take them from your list as they will give you a bad reputation.

This could be good if the place was actually cleaned. And fresh bedding. And fresh towels. Plus I’m sure the fire alarm isn’t maintained as it had multiple faults which were reported.

Didnt like anything 1st night couldn't gain entry to our room second night room wasnt set up asked for 2 double beds one on in the room causing myself to find another hotel for two nights costing mysely a single mum more money that i didnt have. If booking this hotel please triple check they have done as you ask as they do not communicate at all and once your there you wont get help from the staff if anyrbing goes wrong worst stay ever

it was ok it was clean presentable near the beach

Property was in a quite central location for what i required. 5minutes from the Nautical College

stayed before19/11.22 and reported no TV aireal, still no aireal fitted this time.OTHERWISE BRILLIANT APPARTMENT

Initially a bit put off by the outside of the property, but it soon became apparent that the building is in the process of renovation. Once inside our apartment it was nicely decorated, clean and comfortable. Free on street parking was a bonus.

Windows were cracked in both rooms, no aeriel for the tv and the wifi is poor so the tv buffers, no toilet roll, nowhere to hang clothes in the bedroom or towels in the bathroom. Bedding and towels werent clean, neither was the floor, the toilet had marks and weird gunk on the shower, the hob was dirty and there were no lightshades... if it had been clean and had the basics it would have been fine but we werent sad to leave.

The apartment was very clean and looked like it had been recently refurbished. It was a little sparse. A microwave would've been handy, I can't remember if there was a toaster or not. The shower was electric and adequately hot and powerful. The bed was comfortable. There is plenty of free on street parking next to the apartment. There was a small water heater in the kitchen under the sink, but it was very small and didn't provide enough hot water to do the washing up before going cold. Unfortunately the weather was cold when I stayed and there was no central heating. The whole apartment is heated by only two small electric panel heaters that are fixed to the wall, one in the kitchen/lounge the other in the bedroom. Despite being on continuously they could not adequately heat the apartment and it felt very cold. Despite being very clean and tidy, I can't give the apartment anymore than 2/5 due to the heating and lack of hot water from the taps.

The apartment was spotlessly clean and very warm, which was great as it was very cold outside. We was however disappointed that there was no microwave or toaster supplied, although it didnt say there was a microwave it would have made things easier, it did say there would be a toaster. The one thing that disappointed us most, was the lack of anything to hang our clothes on - no wardrobe or even just a rail to use. We ended up having to use the door handle and a window latch which we didn't think was acceptable. The T.V was also not great as there was no aerial fitted, so we couldnt use it that much.