Pert House

Terrible Customer Support. Pert House says they will email instructions the day before arrival, but they failed to do so. As a result, I arrived and had no idea how even to enter the building. There is no front desk, and nobody to report issues to on site. Nobody answers their phone, and nobody returns messages. Wi-Fi did not work in the ASH room. They claim to provide daily maid service, but my room was never cleaned until after I left. Property is beautifully restored, a historic house In a Tiny Adirondack town. Interiors are pristine, maintain well by the cleaning staff. Location is great for downtown locations, but it is a rather long walk from the colleges, and the bus service is only once per hour. Air conditioning and climate control is excellent, modern, updated. Daily continental breakfast options are generous but uninteresting. This is a lovely property but completely without any kind of human touch. By choosing not to have a front desk or manager, this otherwise nice place to stay feels like a ghost house run by robots.

Very comfortable bed and nice amenities

Very enjoyable weekend in Potsdam

Beautiful home in excellent area close to colleges!

Easy no contact check in and out. Can walk to restaurants and shopping, 2 min drive to Clarkson.

We have stayed at the Pert House multiple times and have always been very happy with our stay. Beautifully decorated and comfortable rooms and beds.

The house and restoration was done very thoughtful and the House is very comfortable. Breakfast is an honor system if needed you can eat cereal in the middle of the night. Everything was very, very clean. The mattress was very comfortable and it was very quiet. I highly recommend the property.

Our room was small and facing the driveway, so not much of a view. Luckily the other guests woke up the same time as us, the room is practically facing the breakfast area and could have potentially be very noisy because if it.

Pert House is such a nice place to stay in Potsdam. It is homey and welcoming, clean and charming.

They don’t clean or give you fresh anything while my multiple stays.