Riva Boutique Hotel

Pleasant staff, friendly, food excellent, bed low but exceptionally comfy. Central, easy parking, good access to everything. Great charity shops to browse in, lots of coffee shops and good eating places. Fish and chips excellent as is icecream shops. One sells a purple sorbet sonething dragon , highly recommed. Recreation centre opposite due to open in october, great place for evening walks.

No hot water one night

Great location on the sea front. Quirky decor. Good size mugs in the room, lovely addition of a coffee Machine with plenty of pods. Really nice pint would recommend the Riva Premium and nice touch of a 10% discount on drinks for guests. The Lady who booked us in was really hospitable warm and welcoming and the best member of staff the others need to take note from her.

Tiny room not as advertised as 16 sqm, Disappointing that the restaurant was closed due to leak so we had to eat out. Our hotel room door didn’t close properly which felt unsafe and rattle when other guests walked past, We could hear every noise from neighbouring room. The kettle flex didn’t reach the plug from the table which was quite dangerous with how small the room was. In the morning there was no Hot water, No explanation or apology given. The staff member at breakfast spent the whole time talking on mobile phone, with the phone cradled into her neck while serving guests. Breakfast is limited continental few meats and cheeses, cereal and pastries (not fresh) only one 2 slice toaster available. At check out the staff member was still on her phone!!

Location was good but the breakfast was extremely poor very little choice no cooked breakfast

Bedroom and toilet were extremely cramped virtually no room in the toilet and the bed took up most of the room and trying to get hold of the staff was difficult

We liked the central location. We liked the style , decor of the hotel.. The staff were exceptionally, so friendly and helpful.

We didn't like how hot the room was, even with the fan provided. It really impacted our sleep.

The location

The size of room very small