Play On The Sand

Nice location across from the beach. Simple, but a nice place to stay.

On Expedia website, Play on the Sands is advertised in pictures as a lovely building with a garden however our SUPERIOR studio apartment was in a building next do above a derelict restaurant. Although advertised as having a garden, there is NO garden for this apartment. View from the window is a building site next door and it was noisy from the building works on Saturday morning In my option, there is nothing superior about this apartment. The curtains do not fit properly. The curtain on the window has disgusting stains on it. The sofa bed is covered by a throw however it also has stains on it. The shower pole was detached when we arrived which was dangerous as it holds the shower glass in place. The TV does not work. The shelf by the patio door is about to fall off the wall therefore it is unsafe. I contacted the hotel management team through expedia however they did not respond. I therefore contacted Expedia who also could not initially get hold of the hotel. Eventually through Expedia, Play on the Sands offered a £50 refund. This is an absolute insult considering all the ussues. Expedia gave us a £30 refund so a total of £80. This is totally unacceptable. Housekeeping on exedia, it states daily housekeeping. We stayed for 4 nights/5 days and the room was only cleaned once. Positives- the room is a reasonable size The balcony ( although not very clean) is a reasonable size There is a beach right across the road. There is a sea view from the balcony

Location was good everything was nice, nothing bad to say about the place only one small detail there was no salt or sugar in the room and no paper towels for the kitchen

Property faces the beach with a really pretty sunset view, really close to the most popular restaurants, and property was big and clean.

While the apartment was clean and in a great location, the photos advertised were of a different unit and the double bed advertised was actually a sofa bed. This was very disappointing and when we reached out to the management company they didn’t do anything to help and tried playing off their false advertising. The space is great for 4 people but not 6 as the sofa bed was very uncomfortable. I hope the company updates the listing with actual photos of the unit and includes the sofa bed in the listing rather than a double.

Location is right on the beach. Great restaurant 3 doors down. 2 min drive to downtown. The apartment is great but needs to be better furnished… it is very basic.

Great location just across from the beach. Short walk to restaurants.

Super emplacement et bel hébergement