ARK HOTEL

Comfortable Mattress and pillows

Cigarette smell , it use to be an excellent hotel, clean ams good environment, now smell cigarettes even though we stayed in a nonsmokers floor,

It's a spotless hotel and staff are friendly. The beds and pillows are very comfortable. It's also very convenient to the airport.

I prefer a room away from the main road, less noisy traffic wise.

The bed was comfortable and the wifi was quite good, but the negatives by far outweighed the positives.

I booked this hotel because 1/ it was close to the airport 2/ it had a swimming pool and 3/ it had a safe in the room. Unfortunately it had only one of these and so I was disappointed. It is close to the airport although, with hindsight, it might have been better to stay in the city but on the side towards the airport. The swimming pool is closed, not temporarily but permanently. The reason given was that too many Chinese men were going up there to smoke(?) At night you have to walk along a very busy road to find a place to eat (local eateries only) and the motorbikes use the pavements to drive on. It's set up mostly for Chinese guests and the receptionists speak very little or no English. I wanted to complain about the very bad smell of urine in the shower but couldn't because the lady didn't speak any English. The balcony was a small space off the shower so was basically unusable.

clean and friendly

no pool, no tea or coffee

The lady on reception was probably the nicest person we've come across on our travels. We arrived late and asked her if there was anywhere local to eat. She gave us her phone to use to order a take away instead. When the driver arrived he wouldn't take a ten dollar note off us because it was old?? So she gave us 10 dollars out of her pocket to pay. She didn't want any repayment for it either but we got her cash the next day. When we were going to the airport she came over with two ice cold bottles of water for us as we got our taxi. I wish I got her name because she is AMAZING!! Lovely modern hotel, spacious room.

No restaurant in the hotel. Anywhere decent for food was a 15min walk minimum. The gym needs upgrading. Ok for an airport overnight but far away from the centre.

Balcony

Smoking smell

Rooms are a good size and have new furniture and great mattress. Close to restaurants and airport.

No fridge in the room hence no cold water. Only tea provided, no coffee.

Lovely place...

Price is ok

if you need clean your room You must be inform reception