InTown Suites Extended Stay Tucson AZ

I liked we didn’t have to wait on staff for our late check in all we had to do was know our passcode that gave us access to everything

If you can get a room that’s on the opposite side from the car wash, the place would be ok. The room is tasteful and comfortable. The place reeks of toxic cleaning products. The bathtub was dirty. The staff were nice except for the Ukrainian man. The car wash next door is LOUD!!!!!!

The car wash next door is extremely loud!!! The cleaning products they use gave me a headache. The bathtub was not cleaned.

I liked the location of the hotel. What I did not like is the cleanliness of the room. My room was supposed to be non-smoking; however, as soon as I entered into it, cigarette smoke just enveloped me. Secondly, the couch and the air-condition box were both dismantled - the room was just not ready to be occupied; after I called for rectification, there was no apology or anything like incentive given for the inconvenience caused; just some flimsy excuses given. Thirdly, the cushions on the couch and chairs in the room all look very unclean/dirty. Fourthly, as I occupied the room, I kept seeing and killing baby roaches - I saw one, then two, then more each day; extremely troubling. I did not call to report it because I knew nothing would be done; just excuses will be given. In my opinion, the only time you want to stay here is when and if you do not have a choice financially; just like me.

After hours check in would be beneficial. As a construction crew, we sometimes travel and we arrive after 6pm. We could not make it on time and no one would answer the land line when we called to advise we were close by. I also wrote to them a day before and still no answer.

Was not triple cleaned as stated, bathroom was dirty. Don't plan on having towels, or anything to make your stay convenient, they're not supplied. Don't expect the room to look as nice as pictured either, they're not. Cheap metal bedframe and very uncomfortable beds. Wasn't expecting to have to buy towels, washcloths, toilet paper, and a coffee pot while on vacation. This is not a hotel for a family to stay at, this is more for people who need immediate housing with no credit check. Do yourself a favor and stear clear of this place.

We stayed here for a week because of the kitchenette available. The pictures were deceiving in that though there was a full fridge, microwave and stove, there were no kitchen pots and pans or plates or silverware. In order to cook we had to go to the second hand store and purchase plates, silver ware and a fry pan and pot. The mattress was too hard and couch was wearing out but otherwise it was a fairly nice room to spend the week in. The front desk staff wouldn't fix the closed caption on our TV nor provide a second roll of toilet paper nor liner for the waste basket.The assigned day for our cleaning was missed, so we went a week without any cleaning service.

The Staff are great, very friendly!