Old Palace Sahl Hasheseh

Overall it was a great experience. Great value for money no doubt. The chalet unit was clean and quiet. Beach was awesome with available services. Kids loved the large pool. All inclusive dining was definitely a peace of mind. Restaurant was focusing mainly on quantity over quality which is understandable given the cost cutting measures. But overall dining experience was above average. The highlight of the stay was the hospitality and promptness of the staff. Moamen in reception was great and very helpful. Also in restaurant I remember Tamer ElSayed, Omar and Megally who were very helpful. Also Mohamed Saad in pool as well as Ahmed Jamaica on the beach. Family really enjoyed the vacation and I would definitely recommend to anyone!

Nice hotel in general. But They are more taking care for the outside than the inside. Buffet area is nice ande clean. Room are old. Bath room are terrible. Old and discusting. We change room because we asked for queen or king bed and they had to put 2 single togheter. And bath room was discusting. Second room the bed was ok but the bath room was terrible. Long walk from buffet to the beach. Was terrible for me because i have hard time with my legs. All the staff try to do all the best to make you happy. But it's not there fault if the bath room are old and terrible. I will not go again sorry...i don't understand how come the manager of this hotel 5 stars don't renview the bath room. Bel hotel de l'exterieur. Le personnel est tout simplement adorable. Le buffet etait bien. Les salles de bain sont terriblement degoutantes. Longue marche du buffet à la plage pour quelqu'un qui ne peut pas trop marcher. Manque de chaises à la piscine. Je ne retourne pas à cet hôtel. On a dû changer de chambre car on avait demandé un lit queen ou king mais on nous collé deux lits simples. Les salles de bains dans les deux chambres etaient degoutantes. On nous a proposé une 3ieme chambre mais toujours avec 2 lits simples et dans un coin totalement isole de l'hôtel. Vu sur un stationnement. Malgré que la salle de bain etait renové tout le reste n'etait pas selon nos demandes. On nous a offert un départ retardé pour compenser. On ne retourne pas à cet hôtel..merci monsieur Shadi pour vos efforts

A beautiful hotel building with a well-kept garden, a nice beach nearby, excellent access to the sea with the possibility of swimming. Excellent food.

Lo malo del hotel es que no hablan Inglés ya que lo mezclan y esto hace difícil el entenderlo la recepción horrible no tiene sentido de servicio y no dieron algo diferente por ser cliente gold

We love this hotel

Lovely hotel and staff room was lovely. Food excellent. Will definitely be back

location is very nice

A butiful place to stay and relax

the sea was very good but the hotel facilities were very bad AC was not working in restaurant & lobby and the main restaurant was very crowded, unorganized and there was no food variety specially in lunch meal. The soft all-inclusive there is equal to full board in the others hotels and if you want to enjoy the all-inclusive you should book the ultra all-inclusive. the A-la-carte restaurants were amazing and the staff was very friendly and helpful.

Definitely ,definitely not a 5 star hotel.Had to change our room on arrival as not clean and the bath had a large crack. The gardens and swimming pool area beautiful but the rooms are very tired and the bathrooms well passed their best. The staff were all pleasant and the beach good. Should be made more clear of the two tier all inclusive..