Kokoa Hotel Cusco

Lovely staff, very clean!!

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O hotel é novo e limpo, com excelente estrutura.

Da primeira vez que ficamos hospedadas, ficamos em um quarto próximo do hall, onde é servido o café, e desde 5h da manhã há muito barulho. Somente no retorno é que conseguimos mudar de quarto. O lanche disponibilizado para quem sai muito cedo precisa melhorar.

Nos atendieron super bien, demasiado comprensivos, me ayudaron muchísimo el primer día que me dió soroche.

La atención del personal, la limpieza y los desayunos

Que mi habitación no tenga vista a la calle

Kokoa Hotel is amazing for a budget hotel. It is centrally located in Plaza Mayor de Cusco, where you can pretty much walk and see most of the historical sights in the Cusco center. From the moment we checked in, we were greeted by a friendly face. The staff also said that they can provide us with breakfast to-go if we have a tour scheduled that requires us to leave early before the hotel's designated breakfast hours. We just had to notify them a day before. The beds were also comfortable. The blankets were warm. The bathroom has sufficient amenities (shampoo, soap, towels, and a hair dryer). The room was big enough for my family of four to move around. When our flight was bumped to the right, the staff was so helpful, they extended us another day without issue. They were also accommodating when we asked for a late checkout because our flight was not until later in the afternoon. They watched our luggage even after check-out, so we could enjoy the city center before departing.

I think it is common in Peru for hotels or hostels not to have air conditioning units (A/C). The only downside to not having A/C or ventilation is moisture accumulation. The bathroom ceiling in our hotel room formed moisture droplets. An additional fan or an air dehumidifier in the room would help alleviate this issue. However, it is a minor inconvenience. We asked the cleaning staff to provide us with fresh towels almost daily because the towels stayed damp even when hung to dry.

Tudo limpo e confortável

Majísimos, desayuno muy completo, habitaciones amplias y reformadas. Infusiones en cada piso. Todo muy limpio y bien decorado. Un hotel boutique en toda regla. Muy cerca de todo. Para la recogida de los tours también está muy bien localizado. Se puede subir andando a San Cristóbal.

La única pega que le pondría es el tamaño de las camas en la habitación superior y el ruido que puede ocasionar estar cerca de la zona de pubs de la ciudad (aunque te aseguras seguridad y policía todas las noches en la calle)