RusMar Motel

There was no staff only a note on the door to call a number. The person on the phone said my room key was in the mailbox. I booked a 2 bedroom and the room was a 1 BR. I called again and they said a room is available on the 1st floor and is open so just go in. The room was used by the night clerk and had a door to the office. It was dirty and had dirty clothes in it. I called and said I was not staying and requested a refund. They said no refund. I left and stayed in another hotel. I disputed the charge with my credit card company.

We arrived at the RussMar Hotel shortly after 5pm. Apparently that was "late", so the staff left a voicemail and our entry key in the outside mailbox. I had to call to get a wifi password; they had to text it to me because I could not understand the verbal response. On the plus side, the bed and bath were clean, but the floor was sandy and greasy. Checkout the next morning: No one in the office at 8:00am. I called the number posted on the door to find out no staff would be on site until 9:00. We left the key in the mailbox, hoping for the best, and assumed that the staff had charged our credit card for the night's stay. Yes, late September is off season, but either open a properly staffed and clean hotel, or shut it down for the winter.

I arrived at 8:15 PM to find a sign in the door to call the phone number. The person on the phone directed me to reach into a mailbox and pull out a room number key of which there were several and I said I could not find the number sheet Dictated to me. She told me to grab a different number of which there were multiple keys for that room I inquired is it safe to have an extra set of keys outside and was told yes nobody will come in. Face-to-face interaction is necessary.

It is a good, clean hotel, close to the beaches and boardwalk. The staff was courteous and friendly. Next time we're in Wildwood, we'll stay here again.

Room had dog hair everywhere and stains on most linens and sheets. Definitely not an ideal place to stay although there aren’t many better options in the area.

I like the convenience to the beach. Had a hard time locating seafood in a sit down resturant. The space is small and cramped. No amenities.

There were some minor issues with the internet and the room was very small. The staff was responsive by phone and text but was never in the office. And really tried to help and eventually the problem was fixed

We had a good experience

for the price you cant beat the location

This is a very low rent property, but that is what was expected. If you want any sort of amenities or even a pleasant-looking looking a feeling room, this is not the place. It was clean and in a good location. As more than a bed it is not the place for you. As just a bed to sleep in it is what it is. It is a one to two start hotel, but I will say it was clean, which a lot are not.