Shambhala Grand Villa - Private Pool Villas by Escape Villas

Well designed, well decorated villa with great amenities, great app for communication with the staff, and very centralized location. Will book again on the future.

The staff

Pool to shallow to swim in

🟢 The place is beautiful, the rooms are good, and the furniture is not much consumed. 🟢 There is a delivery to the beach and the market in the form of tuk-tuk, but it does not work throughout the time 🟢 Bathroom Water Hose 🟢 People cannot enter from outside the resort because there is a gate and a security man throughout the day.

🔴 The reception was very bad as there is no employee to receive you !! And there is no reception at all, just by WhatsApp!! After half an hour, the employee arrived, knowing that the employees come to you on a motorcycle and they are not friendly! 🔴 The insurance amount of 10,000 baht has been deducted and has not yet been refunded! 🔴 The place is full of worms, insects, mosquitoes and cockroaches 🔴 The discharge of bathroom washrooms is semi-clogged 🔴 Away from basic services on foot, you need more than 15 minutes 🔴 They clean the rooms once during your stay and unfortunately the cleaning is very bad! Where it was written down to me via WhatsApp that the sun's chairs are dirty and the stains cannot be removed from them and 10,000 bahts per chair will be fined! Note that there are 4 chairs with a total amount of 40,000 baht!! This is an explicit theft unfortunately!! I canceled my flights the next day and went to the detergent store and bought from it all the original and conventional cleaning tools and I cleaned them myself and the stains disappeared by 95% and when I checked out they were shocked by the cleanliness of the chairs but they insisted on taking any amount and indeed the amount of 7500 baht was paid I don't know why but I would like to go to the airport and get rid from this place and this level of bad treatment.. 🔴 There are workers working behind the resort and the excavation and construction tools are disturbed at times. 🔴 spoil my vacation, unfortunately, and I never recommend staying in this resort

Good location and very comfortable villa. Pool was nice and relaxing..The Escape villa staff were very good.

N/A

The pool spacious

Location , far from all tourist attractions Housekeeping