Macadamia - Monteverde

We had to change last minute and the Villas Macadamia had a casita. Turned out to be the best place we have stayed. Plenty of space for the whole family, close to town and quiet.

There are 6 villas on the property. It is a nice property, nice 2 bedroom cottage. The on-site manager is helpful, but only speaks Spanish. The main problem is that our unit has a huge bug infestation, including cockroaches. Bugs are to be expected in CR, but not like this and this was by far the worst experience. Property was clearly not well cleaned and looked after. When we complained they just came with a can of bug spray, which wouldn't work and which wasn't possible with kids in the house. They moved us, but the new unit also had bugs. The worst part was that the ownership simply doesn't respond to emails or communication, and the property manager says he can't do anything unless they respond, and apparently they don't respond to him either. They also didn't respond to hotels.com. So nice house in theory, but horrible customer service and bugs.

The Villas are absolutely gorgeous. We loved our family vacation here. The owners and manger are absolutely fantastic! Cannot recommend highly enough!

Isolated, safe property. Very friendly property manager.

What a beautiful house. Large and comfortable

Coming to Costa Rica from the US, we weren't sure where to stay in Monteverde. This turned out to be a great choice, and with a little heads up, you'll have a great time here. The booking confirmation said to contact the property about 24 hours in advance to arrange for check-in. Don't ignore these instructions! We tried to call, but were not able to get through and only heard a brief recorded message in Spanish. Our fault for not speaking the native language, so that's on us. Try harder to contact them than we did! Turns out we needed to get the key code for the gate to get to the check-in desk. After getting them on the phone and working through the language barrier, we were finally able to get into the community and were shown to our condo by a very nice and helpful lady, who was patient with our broken Spanish. The place was clean and the neighborhood well cared for. Screened windows allowed us to let the cool Monteverde breezes blow through the house and we never had to use the AC, but it was nice knowing it was available. It's a short drive to all the Monteverde attractions and the downtown area with shops and restaurants. We recommend the Treehouse Restaurant, Taco Taco and if you're heading to the Cloud Forest (20 min drive), check out Cafe Calibri to see plenty of hummingbirds. The property included a full kitchen and laundry room and was comfortable. Totally recommend for a great time in Monteverde!

The Villas are beautifully maintained. Comfortable and convenient to St. Elena. You’ll need a rental car as the walk to town is very hilly. We loved having all the space and a full kitchen. The host Guillermo is extremely nice and accommodating- our coffee maker broke so he gave us his! He does not speak English but we used our Google translator with no problems. The only issue we had were some pretty large spiders crawling around the floor, but it is to be expected given the location in the cloud forest.

Gullermo at reception was fabulous. He answered any questions and provided any information we required. Lovrly man. He booked us a taxi too which arrived bang on time and returned for us bang on time. The accommodation was plenty big enough for us with everything we needed. The washing machine and drier were an excellent bonus.

Nice villa, looks better than pictures. Close to town

Excellent villa with all you need for a retreat. Friendly and easy check in.