Grapetree Bay Hotel & Villas

Flight canceled and didn't tell us why. No way to reschedule so had to cancel entire trip. Hotel refused refund even though admitted could fill rooms. Kept telling us to call back like they were considering it then said no because so busy! Rude and inconsiderate!

We were so happy to return to the Grapetree! The staff is so friendly and supportive to your needs. Everyone greets you with a smile. The rooms have a wonderful view of the bay with the sounds of waves calming you through the day. The rooms are airy and bright and very clean. The dining options give you a little of everything but again great service and delicious options for breakfast, lunch, and dinner.

The staff was wonderful, but there were too few of them The property needs some updates. Elevator not functioning, shower weak and not very hot. Could have a few more amenities in the room, like more coffee supplies, soaps. Could offer complimentary water and coffee in lobby? We enjoyed our stay.

Although this resort is far away from the cities, that is the very reason we loved it! So beautiful, great ocean view from every room, wonderful staff who are the friendliest and most kind I've ever run into. Downsides would be that if you do not like to walk (we do), you'd need a car to get to Point Udall (which we missed on this trip), nearby casino & to the cities. Hiking trail right by the resort led to a turtle nesting beach, and great views of the island - be sure to wear leggings & good walking shoes - trail is a bit rocky & rough in spots. We used cabs & the VIHail ride share. That was very good & convenient to use. FYI cabs have set rates, so it'll cost you about $70 to get from airport to the hotel. Overall, we spent about $250 on transportation between cabs & share app. Still much cheaper than renting a car. We can't wait to return to this one next year & want to thank everyone at Grapetree Bay Hotel for a fantastic stay!

Had a great stay at this small boutique hotel. It wasn't a busy week but the staff was still very attentive and helpful. Tiffany, Morgan and Dustin were some of the staff we interacted with regularly and all were great. Met the owners who were there every day making sure all was right. Very down to earth people and genuinely glad to have you there as their guests.

To the owners, staff including Jeremy, Morgan, Tiffany, what a great week we had there. Food by your chief was excellent. We will differently be back. Thanks for everything.

This is an absolute gorgeous property. That is well managed. The service was impeccable and the food was delicious. The views are outstanding.

Beautiful views everywhere you look!! Everyone was very friendly!! Thanks for a great stay!

I really enjoy that it was quiet area. The rooms are very nice and spacious. They have microwave, fridge and dishes. Would recommend toaster and deying rack for dishes. Ice available from staff. The staff were excellent! Had a nice gym. The pool area was always clean and the pool eas cleaned daily. They had wifi where could hook up for nextfix and Amazon prime to watch TV. We didnt mind this as used our accounts. Unfortunately did not have cable so without streaming unable to watch TV. Need a rental car to get around. We are aware of this as we been to island many times. Thanks. It was very relaxing and nice stay.

Staff and rooms are excellent! Everyone was so friendly accommodating and helpful. Only negative is wifi and no real beach access, everything else is perfect