La Quinta Inn & Suites by Wyndham Galveston North at I-45

Would like bagels and a little more variety

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The front desk lady was amazing. We really did love her excellent customer service and professionalism.

The food was terrible. Watery eggs were tasteless.

The price was ok

Location

Property had adequate parking and close to where we needed to be. The lady and the front desk (Kiesha maybe?) was very nice and helpful to the guest and us in swapping rooms. She was the best part of the stay.

The first room we were in was extremely dirty. Blood stains on the mattress, the room smelled like dog pee and was musty. There were dirty feet prints on the bed where someone was standing, and hair all over one of the beds and pillow. The floors were really dirty and stained. The bathroom seemed ok but still didn’t look like it had been cleaned well. I swapped rooms and the second room was better but there was mold growing in the ceiling corner from a leak. They had a big fan pointed up towards it to try and dry it out. The towels in the bathroom all smelled like syrup?? The bath mat was dirty and there was a dirty wash cloth hanging from the shower curtain rod. I stay in hotels in west Texas / New Mexico oilfield towns all the time and have never been in one this bad.

Convenient and easy to locate.

Security locks on garage entrance door broken. Not enough parking. At breakfast, coffee was at a separate counter away from coffee bar. This is minor, but broken lock on garage entrance door is unacceptable leaving it accessible for anyone to enter.

Great location, close to where we were having an event

A/C went out during the night, room temp was 80. Reported it to the front desk and was told they would change our room. Got back to the hotel and was told there were no rooms available. Desk clerk wanted to put a big fan in the room but it was too loud. She finally found us a king suite with sofa bed.