Candlewood Suites Tulsa Hills - Jenks by IHG

Lady that checked me in did not know anything about late check out. Therefore I got an early call before my wake up. Saying if I wanted a late check out I would have to pay extra. That was never stated when I checked in. Shower was dirty also

I liked the ease of getting on and off the highway. Staff were friendly and helpful. Room was really clean.

What an amazing hotel. Clean, affordable, friendly staff, great pool, comfy beds, nice bathroom…and I could go on and on! If you have opportunity to stay her, choose it!

It appears the hotel is relatively new…when we arrived, the lady working the checkin desk seemed not to know , any thing much when I gave her my last name for registration. At first she couldn’t find it and when she finally did find out that

So we got off to a bit of a negative start. We arrived a bit early and I ask if our room happened to be ready. He checked and said yes I ask it we could check in and he said yes, for a 50$ charge. While I realize this is often a policy I have literally never been ask to pay it when the room was empty and ready. I have arrived early and had them tell me to let them get me a room ready so I can check in and still not charge and that has been in multiple places in multiple countries. When you fly you often get there early. The pool was being worked on as well and they didn’t tell us on check in so no swimming and lots of construction noise quite early in the morning. No housekeeping. The room was clean and had a kitchenette but only service for 2 but it was a 4 person room. We had 3 towel sets and they weren’t changed out. I was at a hotel for several nights prior to arriving here and for the same price it was a world of difference. If felt like they were just cheaping out and nickel and diming their guest. The hotel wasn’t very full so I would think they would want to make a positive impression. It was located close to where I needed to be but otherwise not a lot to be said for it

Very nice, new property. Staff was very helpful and accommodating. The room was spacious and clean.

Awesome Newer hotel.

Great clean hotel!

They required $300 per room for incedentals for a 1 night stay.This amount is almost double the cost of the room. This is the highest deposit I have ever paid, it seems unwarranted.

It was a nice hotel. I’d stay again but the receptionist seemed to be a bit rude.