The Ritz-Carlton, Amman

اشكر جميع العاملين في الفندق بدون ان استنثني احد ابدا الاخوان في الاستقبال واخص بالذكر الاخ الجميل والخدوم والبشوش الاستاذ علاء السنكري الاخوان في الكونسيرج واخص بالذكر الاستاذه رزان تتاببع معاك لحظه بلحظه وتتاكد ان الخدمه تمت بالشكل المطلوب وجميع الموظفين حتى في مطعم كنز ايضا خدمة التوصيل والتنقل داخل عمان الكبتن صقر ابو انهار ونعم الرجل خدوم خلوق فعلا صقر . الجميع يتعامل بود وبشاشه وابتسامه وكانك بين عائلتك واسرتك . طبعا سيتم تكرار الزياره لنفس الفندق مرارا وتكرارا . اشكر ادارة الفندق على استقطابهم المميز للكوادر المميزه والرائعه والتي نفتخر بهم فعلا نشامى لكم احترامي وتقديري .

Everything was amazing 🤯

Nothing

كان استقبال حار ومرتب من الاستقبال حتى التوديع في دخول الفندق رافقنا الاخ ماجد واوصلنا الاخ مهدي للغرفه وتوضيح جميع مرافق الفندق اما تسجيل الوصول فكان معنا الاخ الانيق حسان ورتب جميع الامور بكل ترحيب واحترافيه خدمات النظافه ابهرنا الاخ محمد بترتيب الغرفه واضافه قطع الحلوى الفاخره 😁 بشكل عام فندق موقعه رائع وخدماته متميزه وموظفين بجميع اطيافهم متعاونين الى ابعد الحدود

מושלם

After traveling across Turkey, Egypt, and Jordan for the past month, I can honestly say that my stay at the Ritz-Carlton Amman was the single best hospitality experience of my entire journey. The hotel itself is absolutely stunning. From the moment you walk through the doors, every detail reflects elegance, luxury, and world-class service. The property is beautiful, the rooms are exceptional, and the atmosphere strikes the perfect balance between sophistication and comfort. What truly sets this hotel apart, however, is its people. Every staff member I encountered was genuinely kind, professional, and dedicated to making guests feel welcome. Throughout my stay, the team consistently went above and beyond in ways that felt sincere rather than scripted. They didn’t just provide service—they created an experience. A very special thank you to Mahdi in Guest Relations. Mahdi is the perfect example of what hospitality should be. He took the time to help me with several gifts I had purchased during my travels and made what could have been a stressful situation completely effortless. His attention to detail, professionalism, and genuine desire to help left a lasting impression on me. More importantly, he treated me like a valued guest rather than just another room number. People often remember beautiful hotels, but they never forget exceptional people. Mahdi is one of those people. As someone who has stayed in numerous hotels throughout this trip, including some wonderful properties, the Ritz-Carlton Amman stands above them all. The combination of a spectacular property and an extraordinary staff made this stay truly special. Thank you to Mahdi and the entire Ritz-Carlton team for ending my journey on such a memorable note. You provided an experience I will remember for many years to come. Without question, this was the highlight hotel stay of my entire month of travel.

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