SpringHill Suites by Marriott Chester

Staff is great and service was right on point

Nothing everything was great. Staff was great

Location, lots of food around. Clean hotels and rooms. Breakfast was great and breakfast working crew was great.

No locks on doors for bathrooms, water pressure was low on 5th floor.

Front desk is friendly, but the room isn’t as clean. The sofa was dirty, so was the bed sheets, and lots of hair from other people all over towels. There was a spider as well. Overall it is workable to stay but for the price and being told it was ready hours before our regular check in, but still was dirty was disappointing.

Very nice

It was very clean. The breakfast was good.

The room was small, rather tight. Refrigerator was tiny. Trundle bed had no sheets, we needed to ask for them. Just expected more since the rating was higher and we paid more than we usually do for a hotel.

Everything was great

Had to get a different room two different times when I stayed but the staff handled it very well and professional

The hotel was new and pricey. I spent the extra dollars because it was newer. Well, new was not great. The pressure on the shower head was weak. I had to take a shower on the 3 head setting to get distance with the water. The heat level was low. I contacted the front desk and no one answered. Mind you I checked in the hotel at 1am. He was in the lobby reading when I walked in. The air conditioner is a wall unit (why) in a newer hotel. I heard the air condition re-loading water all night and it didn't even cool the room. The mirror in the bathroom is modern but gives out low light. Cool features need to be practical. For the price of the hotels compared to others in the area was high for mediocre amenities.

I have staryed at several Slring Hill Suites while traveling. This was the worst in terms of cleanliness. There were smeared brown spots that seemed like dried up feces on the couch. Sticky splotches were on the inside barhroom sloding door, wall by the refrigerator, and above ghe dresser by the tv. The blinds looked as if someone clawed them. The shower also had stains that could not be cleaned with soap. Picture's are included. I spoke to the night time associate who said she would let the the housekeeping manager know. They were sold out, but said my room would be deep cleaned the next day. I said we'd be leaving between 9 a.m. and 10 a.m. We returned around 6 and our room had not been touched. No one followed up with us. Upon checkout, no one asked how our stay was either. I usually dont complain, but this was unacceptable as I was teaveling with a toddler. Save your money and stay elsewhere.

Could not hookup my firestick too the tv