Citadines Gaoxin Chengdu

Perfect, location, the hotel is one of the best it is better than the same franchise from Xi'an.

nothing to declare.

Accommodation was really clean and comfortable. New and chic hotel with great amenities. Would have given higher rating if not because of the unfriendly and inattentive staffs.

The staffs at the hotel were really unfriendly and they sulked most of the time. On the day when we left on 19 Oct around 11am, it was raining, and we were struggling to get our luggage into Didi. Concierge representative just stood inside the hotel looking at us carrying our luggage without even offering to help. Staffs at breakfast area were also unfriendly. We had breakfast for 3 consecutive days and hotel staffs don't bother to wipe the dirty/used tables with proper/clean tablecloths. I also observed that tablemats were re-used and there was an occasion whereby a customer spat grapes on the tablemats and staffs just pushed off the chewed grapes from the tablemats but tablemats were not cleaned properly, nor they were changed! Super gross!

Very nice and convenient

great facility (suite setting with living room separated from bedroom and in-unit washer/dryer) with very reasonable pricing. The breakfast is kind of lame with food options almost the same day after day. The hallway kind of smells due to lack of A/C. Overall, strong recommend for business traveller.

Great service!

Staff was great and helpful. The cleaning staff was excellent. I just wish that there are more food places opened at night and a pool will be fantastic.

I expected more Western options for a Citadines hotel, now it was all Chinese.