CİHANGİR KONAĞI BUTİK OTEL

Location is great. Breakfast is great. Beautiful building in the old city.

I didn’t like that they showed fake public transport prices to Gobeklitepe. Instead of answering my questions they where I could find a bus they tried to sell a tour (which is not the problem in itself) by showing tourbus prices (not public transport prices). Also a duvet was missing in the room.

I didn't like this hotel at all.

The staff are surly and unhelpful, the rooms are dilapidated and dirty. Breakfast is basic and not tasty, never previously in Turkey have I had Turkish tea that tasted so bad. Parking is a nightmare. They have an arrangement with the underground car park that is in the tunnel but that is very busy and we couldn't always get in there. An alternative car park would have required leaving our car key with them and we didn't like the look of the attendants at all. Fortunately we were able to get into the under ground car park when we went back. The traffic in Urfa is very congested as are the streets and the air is rank with pollution. When I booked I asked for one of the twin rooms to preferably be on the Ground Floor for my elderly father and myself so not too many steps for him. They replied " Of course we can help you with this". When we arrived they showed us across the courtyard, up a flight of 9/10 large steps (with no hand rail), down a long corridor to a single room. They took no notice about the steps at all. They thought squeezing another bed in there would be fine but obviously not suitable for Father and Daughter. My Turkish friends protested a lot but the staff said that was all they had, the hotel was full and the manager wasn't there. The other room was up more steps from there, across a small courtyard but was bigger and had 2 beds in it. We took that room and my friends took the single room. With the second bed in it it was so tight that only one person could walk on the floor at any one time. We were not satisfied at all with the accommodation especially as my father is 97 years old. Rooms were not clean, ours had a window blocked up by a piece of cardboard. The walls needed painting, , the carpets were dusty and ill fitting. We had paid for two twin rooms but had no refund for being given a single room.

Breakfast excellent. Room beautiful with vaulted ceiling. Near bazaar and sacred carp pond. Staff helped us find hotel. Free parking nearby. Three windows, 2 that open.

We understand that putting a bathroom into a room in an old building is difficult and it seems it’s hard to avoid some sewage smell. All in all I would stay here again.

Great locationn, very good breakfast.

Room had bad smell from sewage.

Die Atmosphätre war gut. Das Frühstück könnte besser sein.

Konak gezilecek yerlere yürüme mesafesinde.. konaktan çıkınca sizi direk balıklı göl karşılıyor , terasta temiz havada geç saatlere kadar oturup çay kahve keyfi yapabilirsiniz.ayrica otelin avlusu yine aynı şekilde çalışanlar gayet nazik ve misafirperver ( otel müdürü genç ve işini iyi bilen biri ) konağa ait olmasa da yakınında kapalı otopark bulunuyor ( giriş kartı Konak tarafından karşılandı ) aracınız güvende

Konağa vardigimizda hoş karşılandık odalar temiz fakat 2 Odada ki duş da sıkıntılı konak olduğundan içerde boğucu bı atmosfer var birde Ağustos sıcağı eklenince duş yapmanın anlamı yok... klima biraz daha iyi olabilirdi... Çarşaflar değişilmedi (Konak olduğundan) özellikle söylemek lazım miş öyle söylendi.. kahvaltı yöresel yapmaya çalışmışlar ama çeşit yetersiz ( fiyat dengesine göre normal ) çocuk misafirlere yönelik hiç birşey yok araçla konağın kapısına giremez siniz sokaklar çok dar park yakın olsa da... Bir daha Urfa'ya gitsem yine giderim...

Personnel

Visiting tour groups can be very noisy

Location near Balikligol. Excellent breakfast (not buffet). Breakfast staff went out of way to be helpful. Rooftop terrace

First shown to tiny room with double bed, no furniture but had booked room with separate beds 9months ago which was confirmed by management. Offered large room, fine. No WiFi in rooms just reception and terrace. No kettle, tea available only at breakfast/in evening. Toilet bin not emptied whole stay. Fridge not working, reception not interested.

Çalışanlar çok yardımcı oluyorlar hepsine buradan ayrıca teşekkür ediyorum.