Hyatt Centric Congress Avenue Austin

Great place !

Very friendly front desk.

One night stay on our way to San Antonio. Everything was perfect.

Friendly Staff. Adequate room. Good in my book 👍

We checked in went up to our assigned room and the key didn’t work. After several attempts we finally took all our belongings back down to the lobby. The hostess realized she had written the wrong room number on the card. After getting into our room, the TV didn’t work. We called and two hours later someone brought a random remote controller that also didn’t work. When checking out the next morning we went to the hotel restaurant for breakfast, it was not busy at all but every non occupied table was dirty. We were told there would be a 30 minute wait with no one in front of us. We scraped that idea. When checking out we discussed our check-in and room issues with a female host. She told us the room would be taken care of. To this date, it has not.

Lovation

Substandard for a Hyatt

Amazing views