Ecozy Dijiwa Canggu

The staff were very friendly, and the breakfast was good. We can’t say much more as we only stayed one night before heading to the airport.

Die Hotelanlage inklusive des Restaurants ist hübsch angelegt und sauber. Die Mitarbeiter sind sehr freundlich und hilfsbereit. Das Hotel liegt an einer stark befahrenen Straße (was man auch auf der Karte sehen kann), das man im Hotelrestaurant und am Pool natürlich hört. In meinem Zimmer, das lag ganz hinten in der Anlage, war es nicht so laut und ich konnte daher gut schlafen. Ich hätte das Zimmer auch wechseln können, wenn ich gewollt hätte, aber es machte keinen Unterschied. Trotzdem bin ich für das Angebot sehr dankbar. Die Lage ist sehr zentral und man ist in ca 15 Minuten zu Fuß am Echo Beach.

I really loved the location of the hotel.

The staff were a bit strange,every time I came in or left, they’d ask where I was going or what I was doing. When I mentioned going out to eat, they’d question, “Why don’t you eat here?” Plus, I didn’t like their breakfast. The pool area isn’t very private either, there’s a gate that allows staff to enter from the outside, and the neighbors can easily see you when you’re out there. The place also wasn’t very clean. I was disgusted to find mold growing inside one of the water bottles they provided. On top of that, when they cleaned the room, they didn’t bother changing the sheets or towels. There were also tons of mosquitoes inside my room, even though I never left the door open.

Hyggelige personnale og vi elsker rommet deres og de har alle fasilitetene vi trenger for et opphold. Vi kommer gjerne tilbake!

some of the staff were really kind, but not the manager

The hotel is really old, everything is black and dirty, my one year old daughter was playing with a rusty screw that was loose from the wood at the pool, she could walk right up to a very busy and noisy street from the restaurant, it was really not safe for her. Blood stains on the sheets. The noise of the street is incredible even at night. No relaxing at the pool as it is next to the busy street. Next door there was construction going on. I asked the manager if i could check out after one day because of all the problems, the manager kept saying that it was up to booking.com and did not take any accountability for the issues named above. In the end I stayed 3 nights waiting for resolution but they would give me non. I paid for the full week and they have ignored all my messages since I left. Horrible horrible way of treating your guests. Horrible stay, would not reccomend anyone to stay here.