Aitch Boutique Hotel - an LIH Hotel

Amazing staff and all in all very nice place to stay

Lovely hotel modern rooms great location pool with bar was great 4 chilling bit noisy with kids staff very helpful

Fabulous Family run Hotel. We were very impressed with the room, pool, lounge and staff. A real gem.

In a few words. Hotel was fantastic, super clean and modern and the staff was amazing. Would come back every time.

the staff was very honest and retuned our jewelry when checked back to this same hotel 2 days after checking out. i liked the honesty of the staff. Cons: The property needs an on site laundry facility. There is dry clean services but having a washer and dryer on property will be greatly appreciated by travelers, specially those with young kids.

Loved the facility and the location. This is definitely a new building and is much nicer than other accommodations in the area. The rooms feels a bit smaller than the pictures suggest. Provided breakfast is more than adequate. Overall would return again

Firstly - the good points : Excellent spacious bedroom and shower. One of the best hotel rooms experienced in Jordan - complete with all facilities ( Fridge, kettle, safe, etc ). The pool area provided great relaxing environment. However - the negative points : Breakfast was a shambles. Staff were just not interested in serving customers - to the point of being positively rude. One of the great things when visiting Jordan is the friendly service and welcome you get at hotels ( and elsewhere ). Yet at this hotel the staff simply ignored guests - either due to poor training or insufficient staff. Simple requests for tea, coffee or cooked breakfasts were ignored. The hotel has great potential - but let down by poor customer service. Until the customer service problems are addressed I could not recommend the hotel.

New looking hotel in great location within walking distance to shops/restaurants/mosaic church in Madaba. The front staff was very helpful/friendly. The breakfast buffet is large/delicious. free parking in back of the hotel. The bathroom was very small with little counter space. Dogs running lose woke us up barking very early morning. There was no toilet paper in room-- had to ask for it. Refridgerator did not work.

Staff are all extremely helpful and friendly

Great hotel