San Pablo Villas

Upon reading the reviews I expected to leave a great review for this place but sadly I have to be honest if my experience as reviews always help me book where I’m going to stay. CONS: The first issue was that there was no WiFi as was advertised there was a router in the unit but no Ethernet cord connected and no internet connection just the signal going out so we had to use all of our international data and buy more costing us $80. We messaged the host about the internet and she never replied to the message. The hot water was probably our second issue as the water only was hot for the first night. We informed the host that the hot water was not hot and she responded 24 later saying she could send maintenance out while we were visiting one of the islands and they came and from there we had one more hot shower after that and decided this was not something that was going to be fix while we were there. Next one of the scariest issues were there were two huge roaches the size of a small mouse in the unit crawling high on the walls. We were scared that it would get in our luggage and just generally scared to go to sleep at this point. We put towels below the bedroom doors so that it could not crawl in. We contacted the host regarding this and her response was did you find them as if it’s no big deal. We asked her if she had bug spray and no response or urgency regarding the matter. I was able to kill one and took plenty of pictures of this. Thirdly was the small ants that were

This was a last minute booking. Booked less than 24hrs prior and got a fast response. Lovely apartment, very welcoming concierge and comfortable stay. Will return in the future.

The clenseness Size of the rooms Location great

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The villa was perfect for my friend and I to stay for a week. The location was away from all the other resorts and the rooftop area was perfect watching the sunset. And Sandra was extremely polite and helpful!

Maintenance came when called. Located close to many things.

The staff member Sandra really need to be let go. She ruined our experience from the beginning. We waited 30-40 minutes for her to arrive with the keys although she was aware of our arrival time, as we used their driver. When checking out, she informed us that we should arrive to the airport 30 minutes prior. The airport isn’t far by any means but we wanted to get food and return our golf cart. Our flight was at 9am so we agreed on 8:00am. This time was confirmed on check in day and the day prior to check out. Sandra informed she was on her way at 8:02am and didn’t arrive until 8:23am. She was walking slow and unapologetic. When I rightfully expressed my grievance she was dismissive and uninterested. In addition to this the hot water only work for 1 person to shower on the first day. It didn’t work for the next three days and we had to report it. There was an excessive amount of ants in the kitchen area. One of the remotes for the ac didn’t work.

Cozy 2 bedroom, very clean! Hot water, Sandra was very nice and accessible. Neighbors were very friendly. Would def stay again, the area is a tad off the beaten path but I never felt unsafe. Golf cart is needed!

WiFi was a tad bit spotty.

The concierge was extremely helpful. we had a wonderful stay in a nice apartment for a great rate!

no housekeeping