Kimpton Aysla Mallorca by IHG

Ruhig gelegen. Sicher komfortabel mit Auto.

Perfect spa break

Once your step inside this property your greeted with the incredible energy and positivity from the staff from front reception, bar to cleaning facilities. There was a certain level of enthusiasm and

The facilities, the spa, the proximity to the tennis courts, but above all the friendly and always helpful staff! They really were always open and did everything for me to feel welcome and very well taken care of.

I’ve stayed in 5* hotels around the world. What stood out here was the entire staff genuinely making us feel welcome and nothing was too much trouble. Little things- we wanted to go into town so asked for a taxi- they said no need, we’ll take you in the hotel car. And just let us know when you finish your meal for the return trip. We have some water for your taxi ride so you can stay hydrated on the airport journey. And more. Will definitely go back.

good quiet location, nice gym, nice breakfast spread, lovely outdoor and indoor pool

cocktails could be better - theyssound great on paper

Had a mixed experience in this fabulous hotel which didn’t seem ready for guests. In particular the restaurant staff seemed untrained and unfamiliar with the menu. On the first night we were served completely different meals to to what we had actually ordered. This was kindly rectified. On another occasion, wine was served from a bottle which had been opened several days earlier and had gone off. This was also rectified eventually but the staff weren’t sure if there was any Chardonnay in the hotel. A bit chaotic . Breakfast was all together different. There was a fabulous selection and everything ran smoothly. Our initial room was changed as we requested twin beds and this had not been taken note of . When we did get a room with twin beds the room itself was good but the air-conditioning did not work. This is not a problem for us as we did not need it travelling in April. !

A small outdoor play gym for kids. The spa area in the pool with the pink floor is very slippery with the slippers provided in the room it's quite dangerous.

The sauna was closed, cockroach in the bedroom, requested a room with two twin beds and they were put right next to each other instead of separate.