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9.4 / 10 Guest Rating

Thompson Madrid, by Hyatt

Plaza del Carmen S/N, Madrid, Madrid, 28013, Madrid, ES

Thompson Madrid, by Hyatt - main view

About the Property

Luxurious Accommodations

Indulge in the 174 air-conditioned rooms featuring minibars and complimentary Wi-Fi. Unwind in bathrooms with rainfall showerheads, and stay entertained with cable programming.

Fantastic Amenities

Stay active in the 24-hour fitness center or relax by the seasonal outdoor pool. Enjoy delicious meals at the restaurant, grab snacks at the cafe, and savor drinks at the bar/lounge.

Convenient Location

Centrally located in Madrid near popular attractions like Gran Via and Puerta del Sol, Thompson Madrid, by Hyatt, offers easy access to the city's best sights.

Book your stay at Thompson Madrid, by Hyatt, for an unforgettable luxury experience in the heart of Madrid.

Facilities & Amenities

Lot hours - 24 hours
Comprehensive recycling policy
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Outdoor pool - seasonal
Outdoor furniture

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from May 01 to October 25.

Check Room Availability

1 night · 2 adults

Available Rooms

Suite, 2 Bedrooms - Photo 1
Suite, 2 Bedrooms - Photo 2
Suite, 2 Bedrooms - Photo 3
1/3

Suite, 2 Bedrooms

1 King Bed and 1 Twin Bed861-sq-foot room with city views Layout - 2 bedrooms, living room, and sitting areaInternet - Free WiFi Entertainment - 55-inch TV with cable channelsFood & Drink - Coffee/tea maker and minibar (fees may apply)Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - 2 bathrooms, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Laptop-compatible safe, desk, and phone; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

80 m2
Sleeps 5
1 King bed (151-180 cm wide)
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

Suite 2 Bedrooms

Non-refundable
Room Only
20% OFF$1,057.09

$845.67

Includes taxes & fees

Suite 2 Bedrooms

Non-refundable
Breakfast Included
20% OFF$1,298.73

$1,038.98

Includes taxes & fees
Suite, 1 King Bed, City View - Photo 1
Suite, 1 King Bed, City View - Photo 2
Suite, 1 King Bed, City View - Photo 3
Suite, 1 King Bed, City View - Photo 4
Suite, 1 King Bed, City View - Photo 5
Suite, 1 King Bed, City View - Photo 6
Suite, 1 King Bed, City View - Photo 7
Suite, 1 King Bed, City View - Photo 8
Suite, 1 King Bed, City View - Photo 9
Suite, 1 King Bed, City View - Photo 10
Suite, 1 King Bed, City View - Photo 11
1/11

Suite, 1 King Bed, City View

1 King Bed603-sq-foot room with city views Layout - Bedroom, living room, and sitting areaInternet - Free WiFi Entertainment - 55-inch TV with cable channelsFood & Drink - Coffee/tea maker and minibar (fees may apply)Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Laptop-compatible safe, desk, and phone; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking, pet friendly

56 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

Suite 1 King Bed City View

Non-refundable
Room Only
20% OFF$990.19

$792.15

Includes taxes & fees

Suite 1 King Bed City View

Non-refundable
Breakfast Included
20% OFF$1,220.03

$976.02

Includes taxes & fees
Room, 2 Twin Beds (City View) - Photo 1
Room, 2 Twin Beds (City View) - Photo 2
Room, 2 Twin Beds (City View) - Photo 3
1/3

Room, 2 Twin Beds (City View)

2 Twin Beds320.2-sq-foot room with city views Internet - Free WiFi Entertainment - 55-inch TV with cable channelsFood & Drink - Coffee/tea maker and minibar (fees may apply)Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Laptop-compatible safe, desk, and phone; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking, pet friendly

29 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

Room 2 Twin Beds (City View)

Non-refundable
Room Only
20% OFF$576.69

$461.35

Includes taxes & fees

Room 2 Twin Beds (City View)

Non-refundable
Breakfast Included
20% OFF$733.58

$586.86

Includes taxes & fees
Room, 1 King Bed (City View) - Photo 1
Room, 1 King Bed (City View) - Photo 2
Room, 1 King Bed (City View) - Photo 3
Room, 1 King Bed (City View) - Photo 4
Room, 1 King Bed (City View) - Photo 5
Room, 1 King Bed (City View) - Photo 6
Room, 1 King Bed (City View) - Photo 7
Room, 1 King Bed (City View) - Photo 8
1/8

Room, 1 King Bed (City View)

1 King Bed366-sq-foot room with city views Internet - Free WiFi Entertainment - 55-inch TV with cable channelsFood & Drink - Coffee/tea maker and minibar (fees may apply)Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Laptop-compatible safe, desk, and phone; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking, pet friendly

34 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

Guest Room with City View

Non-refundable
Room Only
20% OFF$692.63

$554.1

Includes taxes & fees

Guest Room with City View

Non-refundable
Breakfast Included
20% OFF$805.41

$644.33

Includes taxes & fees
Room, 1 King Bed - Photo 1
Room, 1 King Bed - Photo 2
Room, 1 King Bed - Photo 3
Room, 1 King Bed - Photo 4
Room, 1 King Bed - Photo 5
Room, 1 King Bed - Photo 6
Room, 1 King Bed - Photo 7
Room, 1 King Bed - Photo 8
Room, 1 King Bed - Photo 9
1/9

Room, 1 King Bed

1 King Bed291 sq feet Internet - Free WiFi Entertainment - 55-inch TV with cable channelsFood & Drink - Coffee/tea maker and minibar (fees may apply)Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Laptop-compatible safe, desk, and phone; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking, pet friendly

27 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

Room 1 King Bed

Non-refundable
Room Only
20% OFF$521.82

$417.46

Includes taxes & fees

Room 1 King Bed

Non-refundable
Breakfast Included
20% OFF$669.03

$535.22

Includes taxes & fees
Room, 1 King Bed, Balcony - Photo 1
Room, 1 King Bed, Balcony - Photo 2
Room, 1 King Bed, Balcony - Photo 3
Room, 1 King Bed, Balcony - Photo 4
Room, 1 King Bed, Balcony - Photo 5
Room, 1 King Bed, Balcony - Photo 6
Room, 1 King Bed, Balcony - Photo 7
1/7

Room, 1 King Bed, Balcony

1 King Bed323-sq-foot soundproofed room, balcony with city views Internet - Free WiFi Entertainment - 55-inch TV with cable channelsFood & Drink - Coffee/tea maker and minibar (fees may apply)Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Laptop-compatible safe, desk, and phone; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

30 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

King Room With Balcony

Non-refundable
Room Only
20% OFF$725.94

$580.75

Includes taxes & fees

Guest Reviews

9.4
Exceptional117 verified reviews
AI Summary

Guests highly rate the excellent service and frequently praise the great location.

Categories

Cleanliness9.4
Service9.9
Location9.9
Room Quality9.4
Amenities9.4
Value for Money8.4
Food and Beverage8.9
Overall Experience9.8

Select topics to read reviews

N
Nicole
Verified booking
Standard Room
Stayed in Jan 12, 2025

"Exceptional"

10.0

The client service was kind & friendly & accommodating -- really top-notch! They have yummy free breakfast for you upon arrival & got us into our room by 11am ... Centrally located, cool building & interior design, super comfy bedding & perfect bathroom!

Helpful?
E
Eduardo
Verified booking
Standard Room
Stayed in Jan 10, 2025

"5 Star Experience "

10.0

My family of 18 stayed at The Thompson Hotel during the week after Christmas, and everything about our stay was perfect. The hotel is absolutely beautify, with modern, comfortable rooms which are nicely appointed. The staff is exceptional, providing all the services you would expect from a 5 star hotel always with a smile. Alvaro at the front desk specifically stood out at check-in, but he was one of many that made our stay perfect. And to top it off, the hotel’s location could not be more central to many of the most visited sites in Madrid— Puerta del Sol and Gran Via are literally steps away. The hotel is pricey but well worth the splurge. We will be back.

Helpful?
M
Mike
Verified booking
Standard Room
Stayed in Jan 2, 2025

"NYE Madrid"

8.0

Lovely trip and lovely hotel. Well positioned.

Helpful?
A
amanda
Verified booking
family
Standard Room
Stayed in Jan 2, 2025

"Excellent"

8.0

The hotel is very beautiful and modern. The room was spacious and clean with very comfortable beds. The hotel is in a great location for walking around as many stores, restaurants and the Mercado de San Miguel are within walking distance. The staff and the concierge were helpful and knowledgeable. My family only tried the enclosed area of the rooftop once since it was cold at night, but we didn’t enjoy it as people were allowed to smoke there.

Helpful?
A
Abdullatif
Verified booking
Standard Room
Stayed in Jan 1, 2025

"Exceptional"

10.0

A great and super hotel at the center of Madrid. I would stay again.

Helpful?
M
Mariella
Verified booking
partner
Standard Room
Stayed in Dec 31, 2024

"Exceptional"

10.0

Beyond expectations

Helpful?
S
Sepideh
Verified booking
family_with_children
Standard Room
Stayed in Dec 26, 2024

"Good"

2.0

The hotel is not kid-friendly. Guests are expected to clean up after themselves, as the housekeeping staff charges extra for removing trash or cleaning anything beyond just making the bed.

Helpful?
C
Clint
Verified booking
partner
Standard Room
Stayed in Dec 11, 2024

"Exceptional"

10.0

Friendly, helpful, and located right in the middle of the action.

Helpful?
I
Itzhak
Verified booking
Standard Room
Stayed in Dec 9, 2024

"Excellent"

8.0

Service oriented staff

Helpful?
P
Purnima
Verified booking
family
Standard Room
Stayed in Dec 7, 2024

"Excellent"

8.0

The room was nice and the comfortable. The only issue we had was the powered blinds wouldn’t go down. We called the front desk and someone was there within minutes to fix it. We were there only for a few hours as we had a flight to catch. They got a taxi for us and came outside to help translate English to Spanish.

Helpful?