Novotel Liverpool Paddington Village

it was well put together

how far it was from city centre

Wonderful modern hotel. Room equipped with all you need, plenty of plugs, great lighting, storage space, comfy chair, great TV. Breakfast room on first floor is a bright, relaxing space, great food selection.

If I could change anything, I would suggest to add hooks, hanging rails for towels in the bathroom.

Close to city centre

Nothing

Breakfast very good, parking very close with discount

Few extra hangers and a couple of drawers would be useful in rooms

The staff were amazing! Super helpful. And the room we stayed in had an amazing view. Made it hard to close the curtains at night. Will definitely be staying over again.

N/A

The staff were amazing so friendly

We were happy with the location, really enjoyed the walk down to the centre and the docks.

Nothing

Due to sad circumstances I ended up staying for 2 months recently , I can’t praise it enough the standard of food , cleanliness and facilities were excellent . Most importantly everyone from the front desk welcome , to the restaurant/bar , housekeeping looked genuinely happy to be doing there jobs and to helping . I came back to the hotel some nights after spending some dark days at the hospital , alone and away from family and friends , everyone on my return checked in with me and offered kind words when I needed it most . If you’re planning a trip for a weekend this hotel is close to town on a good bus route and is a hidden gem. Accor , you should be very proud of your team at this hotel . They are professional , hardworking and very kind to strangers !