MainStay Suites Dallas Northwest - Irving

The room was nasty

The location was easy to find off the freeway and plenty of parking

There was rarely an employee behind the counter to check in, or ask any questions, or pay for the snacks they sold. In order to get their attention, you had to yell to the back room, and sometimes somebody would come out. At one point, I saw six people waiting to check in the lobby, and there was nobody behind the counter. They only clean the rooms on Mondays and Fridays, and the cleaning staff did not speak or understand a word of English. The same breakfast every morning, the eggs were at best warm and was loaded with salt, and the sausage was undercooked. One of the elevators did not work for the entire 6 days I was there.I would not recommend this hotel, and I would never stay there again. I checked out this morning and could not get a receipt because there was nobody behind the counter and contacting them by email they do not respond.

Quietness and cleanliness.

Beautiful hotel and pleasant staff.

Very clean and helpful staff.

The TV was a little hard to find channels other than going up and down on the control.

It was quiet and clean. Room was spacious

The neighborhood wasnt to presentable. Homelessness

Simple, clean, affordable price, and easily accessible to downtown Dallas and the North Dallas area.

Nice property. Surrounding area is just a little eh but not bad I didn’t have any issues