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9 / 10 Guest Rating

Kilmorey Lodge

117 Evergreen Avenue, Waterton Park, ca

Kilmorey Lodge - main view

About the Property

Luxurious Accommodation
Kilmorey Lodge offers a blend of American and French cuisine at its restaurant, complemented by a stylish bar for delightful cocktails.

Modern Amenities
Guests can stay connected with complimentary WiFi, and select rooms feature charming balconies for a touch of outdoor relaxation.

Convenient Location
Situated in Waterton Park, Kilmorey Lodge is just 123 km from Lethbridge Airport, ensuring easy access for travelers.

Book now for an unforgettable stay at Kilmorey Lodge in Waterton Park!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Bar

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night ยท 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional666 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the beautiful views.

Categories

Cleanliness9.0
Service9.4
Location9.5
Room Quality8.9
Amenities8.4
Value for Money8.9
Food and Beverage8.5
Overall Experience9.4

Select topics to read reviews

E
EarllusUS
Verified booking
couple
Standard Room
Stayed in Jun 12, 2026

"Convenient place to stay in a beautiful locale."

8.0

Great location. Restaurant was good, but not excellent. Staff were really friendly. Bed was comfortable.

The shower was too challenging for one of us to use. The step in was too high and there were no grab bars. A larger common area/lobby would have been appreciated.

Helpful?
D
DavidusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 9, 2026

"Exceptional"

10.0
Helpful?
A
ArnoutcoCO
Verified booking
extended_group
Standard Room
Stayed in Jun 6, 2026

"We hadden meer verwacht"

6.0

De bedden te smal en geen nachttafel, wat voor deze prijs wel zou gemogen hebben.

Helpful?
M
MahrimacaCA
Verified booking
extended_group
Standard Room
Stayed in Jun 5, 2026

"Poor management and an unpleasant front desk experience."

3.0

The location is beautiful, and the room itself was clean and comfortable. Unfortunately, the overall experience was significantly affected by poor management and unprofessional customer service.

From the moment we checked in, the receptionist was rude, dismissive, and unwilling to listen to our concerns. She incorrectly stated that our reservation was for two nights when it was actually for one. When I asked her to verify the reservation, she eventually acknowledged that she had read the information incorrectly but did not apologize. We booked a room with two queen beds for four people, yet there were only two bathrobes and one set of toiletries provided. There was no kettle, or a microwave, in the room, and we had to request a kettle from the front desk after check-in. The most concerning issue was an unexpected charge that appeared on my credit card the day before my stay from Crandell Mountain Lodge. I never had a reservation with Crandell Mountain Lodge. However, during check-in, the front desk asked whether I was checking in for Kilmorey or Crandell, and I later learned that the two properties are operated by the same company and are located directly across the street from each other. When I raised concerns about the charge, the receptionist denied that it was related to the property and directed me to contact Booking.com. It was only after insisting on speaking with a manager that I received a different explanation. The manager told me the charge was merely a temporary authorization used to verify my credit card and assured me that the amount would not be deducted from my account. This information turned out to be incorrect. The charge was later posted as an actual transaction. What is most disappointing is not just the charge itself, but the way it was handled. Staff provided conflicting information, no one took ownership of the issue, and management has failed to provide a satisfactory explanation despite multiple attempts to obtain clarification. A billing concern of this nature should have been handled professionally and transparently. Instead, it was met with dismissiveness, contradictory explanations, and a lack of accountability.

Helpful?
R
RaisaacaCA
Verified booking
family_with_children
Standard Room
Stayed in May 23, 2026

"Will definitely come back again every year"

10.0

The best balcony view of any hotel I have stayed. Room was very beautiful too. The staff was very friendly and helpful.

There is nothing not to like.

Helpful?
D
DanausUS
Verified booking
extended_group
Standard Room
Stayed in May 23, 2026

"Great stay and Johnny at the pub was a rock star!!!!"

10.0

Location and amenities

Helpful?
I
IancaCA
Verified booking
solo_traveller
Standard Room
Stayed in May 22, 2026

"Excellent"

8.0
Helpful?
K
KiahauAU
Verified booking
couple
Standard Room
Stayed in May 19, 2026

"Staff were fabulous at this perfectly located hotel. with any request"

9.0

Our good sized ground floor room opened onto a patio with a table and chairs, with lawn and a view of the lake. Wildlife was abundant (including deer grazing nearby). The in-house restaurant was excellent too.

Helpful?
A
AlicjacaCA
Verified booking
couple
Standard Room
Stayed in May 16, 2026

"Exceptional"

10.0
Helpful?
C
ColecaCA
Verified booking
couple
Standard Room
Stayed in May 10, 2026

"We will come back."

8.0

Didnโ€™t have breakfast.

Room great, didnโ€™t like room 216 , too close to road. Little noisy.

Helpful?