Cobblestone Inn & Suites -Springfield

Great stay!

Nice motel, clean. Had great staff with the exception of one young man at the front desk. Had trouble making the keys work on outside door, had them rekeyed twice, still to no avail, and the 2nd day, after having to walk from the middle to the end of the hall, my husband was told that they don't always work. Not how can I help you, not Lets try a different key, etc. He was rude and totally without personable customer service. The other two front desk people we encountered were extremely helpful and personable . Unfortunately we did not get their names.

The staff was excellent. So helpful and friendly!

The rooms where okay. The breakfast was lacking. Had no eggs the 1st mornimg, had to tell the front desk and it took her about 30 minutes to bring out fresh eggs and bacon.

Wonderful quiet stay... felt safe... would stay here again! On way to Durango, Co and this hotel was halfway for us. 10/10 service

We were there over night, can’t say we had a bad experience because we didn’t. Our stay was enjoyable and pleasant. Breakfast the next morning was great. Staff member (male-can’t recall his name) he was awesome. Made everyone feel welcomed and ensured food was fresh and plenty.

Nice place to stay. Clean room.

If you have a bad back and cannot carry your luggage upstairs, either stay on the ground floor or stay somewhere else. There is no elevator. Additionally, immediately after checking in my wife used the toilet which plugged. The young man at the front desk came to unplug it rather quickly but indicated that the room (202) was a problem. I told him we’d be glad to take another room. As I said we’d just checked in so it would be no problem, but he said, “It’s usually ok once I fix it once.” Hmm. Well, the toilet had light duty for the rest of the night but plugged again when my wife used it in the morning. I called the front desk and they said they’d send housekeeping up. I saw housekeeping in the hall as I went to use the ground floor bathroom, but they never came to my room to fix the issue before I gave up and checked out. The breakfast was also pretty lame. Would NOT recommend.

It was clean, the staff was friendly, the beds were comfortable. I would definitely stay there again.