Noku Phuket

.The main pool is stunning and every we had imagined .The quiet, it is impressive how quiet the hotel is .Happy Hour drinks .The Spa, we had massages there and left very satisfied .The gym .The Breakfast was good with a lot of options .The staff went above and beyond to satisfy every need. Specifically Tin at the main Desk :)

.Cleaning could be better .We had to pull the blinds hard every time to close them .The water coming out of the whirlpool was dirty and we opted not to use it .The golf carts to the rooms are a very nice touch but conditioning at times

De locatie, lekker afgelegen en ultieme rust

Niks

Extremely disappointing experience at Noku Phuket. We gave our clothes for hotel laundry expecting basic professional care, but instead, they completely ruined them. My black jeans came back badly faded, and my T-shirt was completely spoiled. These were not cheap items, and the damage was obvious and irreversible. What made the situation even worse was how poorly the hotel handled it. At checkout, we raised the issue and asked for a fair refund for the damaged clothing. Instead of taking responsibility, all they did was waive the laundry charge of 300 baht—which is barely 10% of the value of just the T-shirt alone, not even considering the jeans. This is not customer service. This is negligence followed by complete indifference. For a hotel that positions itself as premium, this level of service is unacceptable. Damaging guests’ belongings and then offering a token gesture instead of a proper resolution shows a serious lack of professionalism and care. I would strongly caution anyone staying here against using their laundry service. Extremely poor handling, terrible accountability, and a very frustrating end to what should have been a relaxing stay.

De omgeving, het personeel, de kwaliteit van het verblijf alles was top

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يوجد حشرات

Beautiful hotel with great facilities. The bar and lounge area are amazing with views across Chalong Bay. The restaurant was stunning with an amazing breakfast offering. The staff were attentive, friendly and really helpful. This is a top class 5 star hotel and I would recommend for anyone to stay. It's a bit off the beaten track but offers shuttle buses to various locations and taxis are cheap and plentiful.

The bar closes at 9.30 pm which is a little early. It's up a big hill so taxis/shuttle buses are a must but it's a minor issue and ensures the amazing views.