Home with a view Whitecliff Bay Holiday Park

View was magnificent and the property was clean.

No wifi

Clean and tidy

All good

Lovely little park. Plenty for the kids to do. Park is set on two sites, either side of a road. Road can be tricky to cross. Otherwise no complaints

The chalet was tidy but not clean. Toilets were stained and the wardrobes nearest the bathrooms had water marks and mold. The bed was buckled and made a lot of noise and the DVD player didn't work. You'd expect that for a resort in the middle of nowhere that food would be easily accessible. They open at lunch time and close at 7. Which if you want breakfast you have to go to the nearest town, Where most places are closed or closed down. And if you are eating dinner you will have to buy your own to cook in the chalet. The entertainment wasn't great, a slightly depressing version of bingo or kids entertainment at nearly 8pm. And the drinks don't make it much easier as they are extortionately priced. It's put my partner and I off returning to the Isle of Wight. Also do not come to the Isle of Wight without a car!!!! Getting the bus is an absolute pain.

Good for the price, but the caravan and facilities could've been cleaner. There was evidence of a dog hair in the carpet and the tops of shelves and light fixtures were very dusty. The heated towel rails in the bathrooms were dirty and clearly haven't been cleaned for a while. The pool seemed nice, but the area around the spiral staircase is absolutely filthy. I mean it is caked in old dirt and grime with bits of discarded swimming equipment that have been there for a very long time. This makes me worry about the rest of the facility and made sure we didn't use it again. One of the more irritating things was the daylight strength lighting glaring into the caravan windows all night. We have an 18 month and 3 year old that needs pitch black to sleep, so we put tin foil in the windows to block the light and make it close to pitch black as possible. This worked, but it was at our expense. It's also very poor for light pollution and moths to have lights this bright all night. Moths orientate by the moon and will fly in circles around outside lights until they die. This should be changed. I won't visit Whitecliff bay holiday park nor IOW again.

Nice location. Mostly quiet apart from the last night when there was a noisy group in a van nearby.

Comfortable beds, good kitchen, dining table and sofa. Tv worked well. Once we moved to a chalet with a walk in shower the bathroom was fine. However, it was cold, especially in the bedrooms and there were no extra blankets. It would have been good to have a welcome pack of some sort too, rather than just one sheet of paper with little on it. We hadn't been to the Park before and knew nothing about it. Food we had in the bar was nice, but having a starter and main course at the same time was more than a little annoying and we ended up not eating the starter!

very clean lodge,spotless in fact.Food was good at the bar. Staff were very friendly.

Guest service team was aweful particularly a tall male who pointed out you have not got towels and basic hygiene product like hand soap in toilet cause the room you selected from hotels.com is the cheap one. And my answer was holiday is holiday people like you make this kind of differenciate by not providing even basic health and hygiene product no hand soap or dish wash being a self catering. So I end up buying towels and basic hygiene product from their pricey shop When we book the room towels were mentioned in booking 😔 Overall experience was good but attitude of the guest service where they used such extreme words like “the room you got is the cheap one “ 😡

Bearing in mind for what we paid for this five day break it was very good value for money. The caravan we were allocated was very clean and tidy. The staff were brilliant and can do enough for us. They are so friendly and have a very obvious "can-do attitude" some parts of the sites appear to be very well maintained and others maintained to an acceptable minimum standard. One word of warning the Wi-Fi is terrible. We were advised not to try and upgrade for a faster speed because the Wi-Fi is supplied by 1/3 party contractor and even if you pay for the extra speed it makes not a jot of difference. Overall I cannot complain, bearing in mind the price was superb.