Keystone Hôtel & Spa

Hôtel bien placé pour visiter Lyon, à 3 minutes d'un arrêt de tram. Chambre impeccable et insonorisée mais le bruit de la rue est quand même assez présent. Le personnel est parfait, serviable et aux petits soins. Le petit déjeuner est très bien et varié. Le restaurant est aussi très bien.

Magnifique hôtel avec spa. Extrêmement accueillant et literie au top

Very nice hotel, staff very helpful and welcoming. Food was good.

Perfect spot for a stay in Lyon, close to the tram station and river. Very clean hotel with friendly staff. The spa is lovely too! Would recommend.

Bien accueilli le Check-in s’est bien passé. La chambre est bien propre et confortable. Le petit déjeuner se fournit bien aussi. Ma prochaine fois j’essaierai le jacuzzi !

Personnels très compétents et sympathiques Manque des équipements comme un frigo, pas assez de café dans la chambre Mauvaise qualité de lit, mal de dos le lendemain Restaurant bon rapport qualité prix

Hotel was lovely, clean and had everything you needed in the room. Is in a really nice modern location in Lyon, not far from transport links, shopping and restaurants on the river front. Staff on reception were so nice, gave us some recommendations on what to do and provided a map of the city. We got there before check in time and asked to drop our bags, these were in our room ready when we go back instead of just being held in luggage storge which was a really nice touch. Would stay again if returning to Lyon.

Definitely not a 4* hotel. Not sure why it's rated such. Facilities are basic. Room has weird metal cross on it, if anything, it's very dangerous from health and safety perspective. Requested for room change, was denied. But the staff make up for it. Barring one man, everyone was very polite and extremely helpful. Particularly the two ladies, one French, one Italian (apologies don't know their names), were very considerate, gave lots of advice on places to visit, restaurants etc. Very positive experience that. Location is fine, can get a bit too quiet and full of noisy youngsters in the night. But good for runs and walks during the day.

Tres bel hôtel avec un personnel charmant . Attention les chambres côté rue sont très bruyante (tram ttes les 7’) par contre la personne de l’accueil tt fait pour me trouver une chambre plus calme 🙏🙏

This was a lovely place to stay for a short business trip. The staff were really kind, both fluent in English and allowing me to practice my French! The spa and jacuzzi are also excellent and highly recommended, with equally kind and professional staff. My only complaint is that the complimentary espresso pods and teabags weren't refreshed after my first night, so I ended up heading out across the road for a morning coffee on my second day. Otherwise, everything was spotless, welcoming, and comfy!