FirstName Bordeaux - part of JdV by Hyatt

I love this hotel! Great location, staff all speaks English and is so helpful!! Great bar and restaurant ! Can’t wait for my next trip to First Name and Bordeaux !

This hotel was selected due to its location and access to parking, which was ample due to the shopping center across the street. Although off the beaten path, it was a quick walk to all the sites. The room was quite spacious and we had a corner room with an expansive view.

Really cool & eco place but neighborhood is too industrial. Taxi couldn’t figure how to drop me in front so we had to walk across the tram tracks with my luggage. He left me & my luggage inside but reception up one floor so hard to get there by myself. Wd have given higher marks but for that & the neighborhood. Loved the concept tho. Still a bit pricey.

Hotel located 10 mnt walk from center, across the street from large mall. Were upgraded to nice large corner room. Great amenities, even a streamer. Good breakfast with many options, including omelets. Good choice

Only two people serving in the restaurant. I was rejected by the staff to have dinner with available tables. My two kids went to bed without eating that night. I asked them at what time the restaurant closes and they said at 10:30 pm; however, they told me several times that they were unable to get any food orders. I complained in reception and they just told me that they will let the managers know, but no one followed up with me. I would not visit this hotel again and wouldn’t recommended to anyone.

Great staff and location enjoyable stay

The service was amazing. The staff was excellent - they even helped make my reservations since I was having a difficult time with the language translations. It was a very pleasant and satisfactory stay. The lady at the bar who served coffee every morning was just fantastic. The room was clean and spacious. I couldnt have asked for better.

I like the services and the location. I booked the corner room 204. The room size is reasonable and the two sides window are great.

The outside of the hotel is not pleasant,but once you enter it is amazing. The living wall is great and sych a good idea, the eco items on the room are a great feature and well thought out. Our room faced the fromt but we heard nothing from the trams or nearby bars. The kitchenettes on each floor are a great idea and very handy and useful. The only issue we had on two mornings was the lack of staff in cleaning tables, hot drinks and replenishing items. Poor lady was rushed off her fault doing everything.

Lovely Trip to Bordeaux. The hotel is located about 2 blocks from the old city. The hotel was wonderful and very accommodating.