The Inn at Charles Town - Hollywood Casino

Overall cleanliness of the hotel. Staff was friendly as well

No Bar on premise

My friend loved the bed. and pillows. She usually has trouble sleeping. She said it was the best sleep she's had in a long time.

No room service. But, we did order through DoorDash.

The location by the casino was good. It was great to have the shuttle.

The breakfast was not even close to some that we have had in other hotels. We didn’t eat, ended up leaving and going somewhere else.

The location is perfect, the staff is professional and welcoming, the rooms are spacious and clean, but the hotel needs updating.

The food services is that of a 2 star chain. The Home2Suite, Hampton Inn, and Holiday Express, are cheaper in price, but the breakfast services are 5 times better. They too offer shuttles.