Paragraph Edmonton

Great place, easy access on Digital Entry system, friendly staff.

STRONGLY ADVISE AGAINST BOOKING THIS PLACE!! This was the most terrible and stressful travel experience of my lifetime and almost ruined my entire holiday. It cost me 1000 euro overall to book alternative accomodation after this place screwed me over at the last possible minute. This place contacted me on WhatsApp (not booking.com where they should have contacted me) the day I was flying out to London to tell me that my booking was cancelled due to an overbooking issue from the previous hotel owners apparently, and that they weren't going to accommodate me or set me up anywhere else even though this was an issue entirely of their making. I was going to see Stray Kids perform at Spurs stadium and had booked this place as soon as they announced the dates ie.before the concert tickets had even gone on sale, nearly a year before I had to be in this place and they contacted me the day I was flying out about this and only outside of booking.com. Given I had booked so far in advance I couldn't understand how my booking could be cancelled..Probably because they could hike the prices once they realised what was happening in the area that weekend and took a booking with a more jacked up price instead ... They refused to tell booking.com that they had overbooked and refused to pay me back the money I had paid for this stay. I lost all money paid and had to shell out 850e for a last minute hotel way outside where I needed to be which booking com would not cover either. My telling them they had 'left me in the sh*t' constituted me bullying them and they told booking.com that's why they cancelled even though the only reason they had rang me in the first place was to tell me not to come because my booking was cancelled. Appalling place, seriously, do not waste your money and mental sanity on this place. Disgusting people, impossible to deal with and dire experience.

Everytime I come to London I always pick paragraph as it has really easy access, we can always contact the owners at any time and they will always answer and solve any issues. Always clean you will not regret booking here

Nothing

Great location for Tottenham Hotspur stadium. Parking if get there in good time. Comfortable room with en suite showe/toilet

WiFi password didn't work. No instructions for tv and difficult to work out how to use.

We stayed with the edgmontol hotel on 12th July for a sisters weekend. We booked 2 rooms as we had tickets to an all day festival. Reason we booked here was it was the closets place to where we needed access to that had car parking space. We arrived on site at midday as we had agreed early check in with the hotel, and paid and extra £60 for this. However we had not been sent access codes as per the booking confirmation so we spent an hour trying to get hold of someone to get access codes. Reason we When we spoke to someone, we were advised that the extra money was only to access one room. Which was fine. As we only wanted to drop off our car and bags. We arrived and there were 3 cars already parked on the drive so we used the only car parking space available. We went off to enjoy our day to return after 1am. We enjoyed pizza with our sisters in another room then went to check in to the second room, which we had been texted the code for, at 2:00am. When we entered the room, we were approached by a couple yielding various objects screaming “get out of our room”. We soon realised we weee in someone else’s room despite being given the correct room number and codes. Once we reassured the occupiers of that room we were not breaking in we phoned the number on our booking to find out what happened. When I called I was shouted at and called an “idiot” for how I had parked my car, and also a “dickhead” because another occupier had been blocked in. Apparently someone had called from the office about our parking but I had no missed calls or voicemails from anyone regarding this, so someone had been calling a wrong number- which isn’t my fault. As far as I am concerned you have advertised as having car parking and if you haven’t clearly marked parking bays , how do you expect people to know what is “correct” parking. We just parked on the only space available.