Polo Beach Club

close to the beach

needs updating!

The views and being on the island of Maui. The location next to the other resort complexes in Wailea was a desirable option. To be honest the quality and amenities of unit 508 Polo Beach where very disappointing.

Unit 508 at Polo Beach appeared to be very, very dated. It was almost like it this unit hadn't been updated except for possibly kitchen and washing machine & dryer appliances in more than fifteen years. It also was extremely lacking in beach items unlike the thoughtful and enjoyable items included in Kihei unit we also vacation in during this visit.

Polo Beach is known for being an upscale property. Our unit was worse than any hotel/motel I’ve ever stayed at. We had the following problems: bug- infested sofa leaving us nowhere to sit as a family, no Wi-Fi, air conditioning never worked, the toilet was always running, old, stained dirty carpet with a mildew smell, stained and tattered blinds, and the screen was falling off and hard to use. The smell from the time we arrived was nauseating. I’m not sure if someone urinated on the carpet at some point and it just never came clean, or if it was just mildew, but it was awful. We were without a couch for five days, with nowhere to sit together as a family and had to use a blow up mattress in the middle of the living room. I found Destination Residence to be very attentive and helpful and appreciate the lengths they went to to try to make us comfortable. However, our unit was for the most part uninhabitable. We had workers in our unit more than half the days of our stay. Sometimes they were there for hours. When we got the new couch, my daughter was stuck in the kitchen while it was installed as there was no way out. We had multiple men in our living room at one time, we had to change our plans to accommodate the repairs. It was a mess. I spent a lot of money to take my family on vacation to Maui, and chose a nice, upscale location and this was terrible.

Staff was perfectly Aloha!

Don’t want to tell anyone about it

Property is beautiful. Condo was very clean and had an amazing view!

We loved the location which is on a beautiful beach when they say everything is ocean front I want to know my unit ahead of time and as I called expedia and the management company they assured that it would accomodate our family. I told them upon check in that carpets were dirty they offered to clean them but that was already too late. Unit was dated but location excellent. I think expedia should let their clients know ahead of time what unit they are getting because I could have gotten vrbo property with better accomodations. Nice option is having the 2 seperate bedrooms for us. Also when arriving they said you may let us know if you don't like but they had zero interest in switching to the appropriate room.

Beautiful place to stay, sunsets are beautiful from this ocean view condo, it was enough room for my whole family the condo consist of one king bead in one room and two twin beds that can be pushed together to make a queen bed and it has a sofa bed. Parking is under garage. You have beach access right from the condo. Our toilet got clogged on the first night being there, but they came and fixed it promptly, so the communication is excellent. I would stay here again!