First impression is very good. The hotel is new, modern and everything looks sparkling fresh. Check in was quick and efficient, the staff very kind and courteous.
My room was on the 10th. floor.
The lift is quick and noiseless, and i emerge into a large semi circular hallway, brightly lit by skylights. In the evening there is nicely shaded lamps evenly spaced around, it gives an impression of tasteful luxury.
Under the skylights are also nice tables and chairs, so the area can easily be used for a meeting or a workspace. Something i observed several times during my visit.
My room is spacious, with a queen sized bed, very comfy, nice fluffy pillows and a proper duvet.
First time for that in Uzbekistan. On 2 former visits, in other cities, only sheets and blankets.
There is a seating area, with a couch and a coffee table, a writing desk with a chair, a shelf for my suitcase, a cupboard with interior lights for my clothes as well as a refrigerator, coffee machine, tea, coffee, cups etc.
There is also several bottles of water, which you can get replenished as much as needed.
There is a balcony with a couple of chairs and a table, amazing views over large green areas, and the city itself, and the sun is on the balcony for several hours daily.
The bathroom is also large and very well appointed. There is a Japanese style toilet, large washbasin, with space around for all necessities, nice smelling amenities and plenty of towels of good quality.
The shower is roomy, and here is my one gripe, that stops me from rating this hotel 5 stars. The floor in the shower is quite slippery when wet, the faucet/showerhead versus the controls are strangely placed, i could wish for more water pressure and warmer water.
Everything else in my room and bathroom is excellent.
There is several outlets, also by the bed, there is good lighting for reading in bed, and the A/C works perfectly.
The staff, at least everyone i met, both housekeeping, restaurant and front desk were extremely kind, friendly without being too familiar, helpful and considerate. Always very attentive to your wishes.
The hotel has a large terrace, with comfortable seating, outside the restaurant and bar, with service well into the evening. There is a canal or small river next to the hotel, so there is a bit of birdlife around.
All food, beverages etc. that i partook of was good quality, well presented and hot tea/coffee was always available.
The hotel is located next door to a Hilton and another quite big hotel, in a newly developed area, some 10-15 minutes drive from central Samarkand. It means that unless you are very fit and have time, you can’t walk into the city, but on the other hand you have plenty of green areas around.
There is a small electric courtesy car, there provides free transport between this hotel and Hilton, where it is possible to exchange money.
All in all i was very happy and comfortable during my stay, and would happily return.