8 Norte26 Calle 15 Norte, Cali, co
Stunning Views: Enjoy mountain, city, and inner courtyard views from our terrace and rooms.
Modern Amenities: Stay comfortable with air conditioning, flat-screen TVs, and free WiFi in all units.
Relaxation: Unwind in our garden or enjoy a continental or American breakfast during your stay.
Book your stay at La Mercedes Boutique Hostal By MH to experience the perfect blend of luxury and comfort.
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Guests highly rate the great location and frequently praise the friendly staff.
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DEThe breakfast was super complete and the staff working in the restaurant was nice.
Although it is well located, the area is very loud and the windows in the rooms are not really soundproofed. The room looked like in the picture, but we think they put a freshly painted bed night table before we stayed in the room, and the smell of fresh paint was strong and uncomfortable. Lastly, we have a lot of inconveniences getting our room cleaned. The front desk staff is polite but we feel there is not a clear communication channel between the different staff at the property and the guests. I found myself texting the reception on WhatsApp to later find out what we agree on (cleaning) was not done.
COVery noisy area.
USModern rooms and bathrooms. Very well located.
Hot water takes long time to come down
GBThe breakfast was very nice. Lovely hotel/hostal. Very old fashioned and very desirable. The staff were a little casual and one of them did give us another room due to noise issues. See below.
There was a discotheque blasting out music about 50 yards away. We did manage to get some sleep during the music which finished at 3am. I don't know if this is normal or not? It was an horrendous noise! Not the fault of the hotel.
USLocation, and rate are excellent, however staff goes in a different direction. Nobody answered the phone. Front Desk attended by unprofessional kids, with no idea about hospitality business. Employees could dress casual, but no dirty please. Getting in or out of the hostel, means waiting a long time for any employee to finalize a personal phone call, or to wake up because was sleeping.
The hostel looks great, but the towels are old stained rags. There are homeless sleeping across the property
