Aparthotel Cracovia Residence

Clean quite and safe. The area is very convenient to get to the airport.

Great location with short walk to the old town, modern clean & spacious room. The only difficulty was check in & contacting the property about arrival after 4pm. It was difficult to get acknowledgment from property. Turns out you just phone when you arrive & they text you access codes. Easy enough so it would have been easier if they automatically send the codes a few hours before arrival. A minor problem but would be difficult if your phone doesn’t work abroad.

The experience was simply horrible. The access key system (without a physical person on-hand to address issues) was a nightmare. It would have been great to have known about this contactless system prior to booking (even prior to arrival)! If you are not glued to your phone or devices 24hrs, then this hotel isn't for you. If you are looking for traditional hospitality, then this hotel isn't for you. No cleaner came to clean my room for the entire 5-day stay! If you got hooked by the bread-and-breakfast promise, then this part is real - but be prepared to shove the same sausage, cheese, and bread down your throat each morning.

Clean room in good location. They locked me out three times during my stay. You need 4 different codes to enter the building and get into room. They kept changing the codes or they malfunctioned. One time I was locked out for an hour. Stressful.

The reception staff were very welcoming and helpful the Apartments are very modern and clean I would recommend to Anyone