Karuna House

Very clean, good location for uni

The ease of entry to the accommodation, the accommodation was exactly as described and in a clean state, the kitchen was well equipped and there was tea and coffee available. Towels were provided for five people. Beds were all made up. Short drive from the Norfolk Broads. Can't comment on the tv as we did not turn it on. I would stay here again as a base with a group of friends.

I am being picky but hopefully constructive. It is a shame there is not enough comfortable seating for 5 people. It would have been nice for there to be toilet paper in all the bathrooms, the downstairs toilet did not have any. The beds are very narrow and more suited to children. The double room is two single beds pushed together which could be a positive if advertised as this if you wanted more single bed spaces as a group.

Property was not ready for us when we arrived, microwave smelled, and dishwasher doesn’t work and smells really bad needs some urgent attention, grass in garden not cut so kids could not play in it, However when reporting the state of the property I.e beds not made and towels still left in the bath and shower cleaners worked around the clock to get beds sorted and clean towels thank you cleaners you did an amazing job really appreciate your efforts getting the situation resolved, we were still able to enjoy our stay and had a lovely weekend may consider staying again

Good location and quiet street with good access to local shops and the City

BEWARE - The hosts tried to charge an additional fee after the booking was paid for !! They said it was for Linen, when queried, they then said it was for Cleaning ! There is no mention in any of the details to advise there would be an additional fee ! I challenged it and eventually had it waived, but how many others have they done this to !!! The twin room had a table lamp in the middle of the beds that didn't reach to the plug socket. The master room didn't have a mirror (except in bathroom) for doing hair or makeup. The lounge had two very uncomfortable sofa's. However, it was all managable for the time we were there and it was spacious and clean too.