Residence Inn by Marriott Chatsworth

A very nice hotel close to restaurants and little shops. The staff was friendly and the room was clean and comfortable.

Awful customer service and non-working appliances for $300 a night. Will never be returning to this property and will be actively urging everyone I know never to stay here. The bathroom sink in our hotel room was broken and did not drain. When we brought the concern to hotel staff and supervisor we were offered a soda from the in house convenience store or rewards points for the inconvenience. The front desk kept refusing to let us talk to the manager on duty and we’re trying to shift blame on us for checking in later in the evening because they couldn’t get a technician to fix the problem. I believe if I’m paying $300 a night for a room the quality control and assurance should be met and completed before my stay.

Loved customer service and clean rooms

the rooms has kitchen microwave exelent bath

everything i like ot

It was clean, quiet and comfortable, had nice amenities, friendly and helpful staff, a great breakfast buffet daily.

One of the best Reaidence Inns so far I’ve been too and loved its super new and you can smell that it is! Very convenient to be close to food spots also that was a huge plus.

Good

This hotel is a gem in the western San Fernando Valley. Everything was just right. Most importantly, the staff are all genuinely friendly and helpful, and they make for a great home-away-from-home experience.