Tru By Hilton Greensboro, Nc

Location was great, staff was friendly and was pleasantly surprised with a hot breakfast!

Nothing

Staff was friendly and helpful, when possible. The location was convenient to shops.

I was traveling with elderly parents and because of their physical limitations, I requested rooms with roll in showers. However, that is not what we were given. This made our trip much less enjoyable. I asked if there was seat that I could add to the existing shower to try to make it work. There was not. Thankfully, our Greensboro stay was just a respite for our trip that ultimately ended in Rock Hill, SC where we found rooms with roll-in showers AND a seat in the shower. That part of our stay was very enjoyable. Please know that when people request needed accommodations, they need what they ask for. Had we found this same lack of accommodation in Rock Hill, we would not have been able to continue our stay with TRU.

Location, cleanliness

It was clean

The bed pillows and I could hear my neighbor. Not sure if the walls are then or if they were just loud.

The hotel was so clean! Love the decor and color scheme. Every single staff member was smiling and welcoming.

The bed was a little too stiff for us

We loved how friendly and helpful the staff were. The room was perfect for us.

There was nothing we did not like.

The Hotel walls are paper thin. A lot of construction workers who were not considerate. Letting doors slam all night. Going in an out to smoke all night and letting doors slam. Talking loud all night.