Birch Cottage

Location

We stayed before and we just love it animals and all x

very modern and beautiful, clean and very well presented. was a lovely touch to walk in and have home made cakes and some wine for us.

the shower overflowed everyone it was used and flooded the whole bathroom, maybe the drain needs to be looked at. The mattress on double bed has seen better days to the point that the springs actually dig into you when you lay on the bed. other than these two things it was lovely.

The hosts have really thought about some lovely extras such as milk, marshmallows for toasting, hot chocolate, wine, books and a selection of cakes and biscuits on arrival. The cottage was absolutely spotless and had everything you could need. Hot tub and firepit were lovely additions outside. All the little extras for dogs are amazing and exactly as shown in the photos.

For us, the double room upstairs, was a bit snug. One side of the bed is up against the slant of the roof which means you can't walk round the bed. It is down to personal preference though. The room is beautifully decorated with a gorgeous view across the fields through the velux window.

Very well equipped, especially the kitchen. Miles better than Forest Holidays. Beds were reasonably comfortable. Hot tub was great. Great supply of welcoming things, like milk, marshmallows for the kids etc.

Drains. The smell of drains. Our shower/ toilet upstairs absolutely stank of drains, so much so that my wife and I couldn't get to sleep on the first night. After that, we shut the door and left the window open. This confined it to that room at least. I emailed the owner who said they'd send someone, which they did but said they couldn't find a problem. I said it still smelt and they returned with some zoflora. This worked for about 30 minutes. I was going to re-email them, but my wife wasn't well the following day and I didn't want her being disturbed in the cottage, nor risk the staff, as we didn't know if it was an allergy or a bug. I mentioned the smell again to some staff on Friday, when my wife was better, but he said it would be Monday before it could be looked at now, due to the weekend, which was fair enough, but he did return and put something in the drain, which cleared it up temporarily. The smell was grim when the shower wasn't being run and I noticed a drainy type smell outside on departure (I hadn't noticed that previously). We didn't nag the staff as we spent most of the days out and about exploring and we didn't want it on our mind, but something really needs to be done about the smell. Minor repairs need doing to cracked plaster, fly filled lights, spotlights out of the ceiling and doors not fitting correctly. The drain smell was the key issue, the other bits minor niggles, which was a shame as the rest of the property is pretty good and in a good location.