Margarita Hotel Boutique

Terrific location, easy walking to everything in the Historic Centro area. Room was huge and very comfortable. Very little English spoken, but that's ok; this is not a typical destination spot for foreigners & a good opportunity to practice our Spanish! Staff was very friendly & did their best to help answer our questions. A great bonus was the self parking underground garage......just perfect

Es un edificio histórico muy lindo, se ve que tiene poco tiempo como hotel y la decoración es muy buena y práctica. Desafortunadamente el servicio no es el mejor, por el tipo de hotel que es creo que la expectativa de servicio es alta, mi check un demoró cerca de 15 minutos, llegué a las 7 PM y fueron a esa hora a revisar la habitación que me asignarían, salí a un evento cercano al rededor de las 7:30 y el personal me vio salir, pero jamás me informaron que cerraban el hotel, volví a las 10 y tuvimos que tocar con la incertidumbre de si abrirían o no, afortunadamente abrieron, desde 2 días antes estuve tratando de llamar para preguntar por el horario del restaurante, nunca tomaron mis llamadas, ni esa noche que estábamos afuera. En los comentarios había leído que el horario del restaurante era desde la 8 am, al llegar pregunté y dijeron que iniciaba a las 3 de la tarde, pero que saliendo por la esquina había restaurantes para desayunar, y si, los hay y muy buenos afortunadamente. A la llegada se veía desordenado su bar, algunos trapos secándose en los sillones de la sala del lobby. La alfombra / tapete de la habitación muy sucia. La decoración es increíble y la ubicación, la historia del lugar también, ojalá el servicio y limpieza mejoren porque sería un éxito rotundo.

Very good for the price

This is a great place to stay. Excellent location downtown, close to all landmarks and iconic places. Beautiful decorations. Rooms are spacious, well equipped, comfy beds and pillows. Really good quality of towels and bedding. Huge and full bathroom. Has own parking and restaurant.

We were walking by Hotel Margarita and stopped because there was a beautiful painting inside. As we admired it, Ana stepped out and invited us in. She showed us one of the beautiful rooms and the gorgeous rooftop terrace (amazing views!). The hotel was beautiful and Ana was so very welcoming. We told her we'd come back that night for drinks on the terrace (and we did). We drove to Xilitla the next day with the intention of spending two nights. We decided to make it one and return to SLP on Sunday night, to stay at Hotel Margarita. Unfortunately, and this is why I gave 4 and not 5 stars, they did not have our reservation (I booked and paid for it via the Hotels.com app). We arrived at 9 pm, to a closed hotel. We called and the night watchman let us in. He had no record of our reservation and said the hotel was closed. Instead of turning us away, he called his manager and was able to get us into a room. Sadly, the hot water wasn't on so we had to take cold showers. I appreciate that staff went above and beyond to accommodate us. However, this is an issue that needs to be corrected. As I mentioned, I had paid for the reservation but at check out, they asked for payment. I want to add that we had booked 2 with breakfast but there was 3 of us and they comped the extra breakfast as well as the pan dulce. This hotel is centrally located, it's beautiful, and the staff was wonderful (especially Ana). However, this issue with Hotels.com needs to be corrected.