Side Stella Elite Resort & Spa 16 Plus - Ultra All Inclusive

Hotellet og dens personale er enestående.

Gæsterne

Very attentive and friendly staff. Delicious and varied food. Very good and high quality massage. Very comfortable bed. If you're looking for a large area to walk around, this isn't the place for you. We went for a walk into town. There are plenty of shops and several shopping centers nearby. You won't get bored 😄

The walls are so thin, you can hear everything going on in the neighboring rooms 😄. And please adjust the tables in the restaurant so they don't wobble. We only found one stable table during our entire stay.

Rikkalik söögivalik ja suurepärane rannakohvik, hea rand koos rannatoolidega, kogu aeg oli kõike sööke ja jooke olemas, mugavad voodid ja padjad, spa ja saunad

Kokteilid ebakvalitseetsed

Neues Hotel Keine Kinder Freundliches Personal

Essen mittelmäßig aber ok Nicht viele Original Getränke

Lovely clean hotel. Very friendly staff. Good location. Plenty of sunbeds. Good size pool and pool bar. Lovely room with mini bar. Good variety of food however not much English food. Choice of two A La Carte restaurants and a Patisserie. Rooms served everyday. Mini bar replenished everyday.

Travelled in a group of 15, mixed ages, male & female. Will start off with positives - Lovely new hotel, with lots of potential of becoming a great place to stay, good food choice and some nice members of staff (bar staff in reception area are so friendly & hospitable) big shout out to Maria who was so hospitable & lovely!! Nice pool area with great animation team who are lovely. Very clean & tidy, always see cleaning going on. Negatives- Very geared up for German guests, many staff will turn their nose up when they realise you are not German & pretend they cannot understand you, many a time we were ignored by waiters and the pool staff, who would blank us to serve German guests sitting next to us, on many occasions they world converse with the German guests about us & then laugh etc. Staff at reception, older man in particular very rude, we had issue with some of our rooms which he did not want to address, kept using his hand to Sshh us away!! Myself & friend were given a room which was to side of hotel (no balcony) the room had a terrible smell of sewers/drains. We was not happy so went and complained, the receptionist staff were not happy but eventually offered us a total of 3 other rooms, they were all in the same position but different floors, all had same strange smell which was awful…we refused these rooms & were basically told there’s nothing they could do! We eventually had to pay to be upgraded to a room which was in a different position of the hotel! Staff at the ice cream parlour very rude, young girl who had a face liked a slapped backside once she knew you were English,.,,,we took all our dissatisfactions to our ‘on the beach’ rep and also the hotels guest relation manager, who I must add was brilliant!! She took time to listen to us and we were offered free complimentary massages which was a lovely gesture. She must’ve had a word with the staff as we then noticed a vast improvement on how we were treated,

Our 2nd year here and we loved it again. ATTENTION UK VISITORS- please disregard negative reviews relating to language etc. Yes, the hotel is very popular with German tourists so the staff will on most occasions use German as a default but we never had any issue communicating with staff once we explained we spoke English. Staff managed to understood us and we all have broad west of Scotland accents! We found all the staff to be friendly and helpful and would 100% come back here for a 3rd time.