TCO Luxury House

The location was perfect for the Anfield stadium. The house was clean and comfortable with all facilities. The only small issue was pin pad for getting into the property, bit that was resolved very quickly

Great location for going to the soccer. Kitchen facilities were fantastic. Very clean.

Automatic fan in bathroom is very loud and stays on for 20 minutes so very annoying overnight. Also don’t mention when booking that you have to pay 10 pound to use the washing machine.

Great location for the Liverpool football match and neighborhood, walkable pubs and food The motion sensor light between the bedroom and bath was overly sensitive, would come on even when no one was nearby

everything it was amazing

nothing it exceeded all my expectations

The room was clean and comfortable but not luxurious. It was close to location wanted.

Was told there was ample parking by the property but this requires a permit, one couple who went same day and checked in later got a permit but we didn’t and were left searching for somewhere the car wouldn’t get clamped. Was told that they have limited permits but this wasn’t specified. It also advertised as having parking and therefore permit should be included. There was no hand soap in the room - a minor issue. We were able to have a shower the night before Which the water was lovely and hot but in the morning it was freezing. No one got back to us until after we left, so we were unable to have a shower which when the owners arrived said customer switched the boiler off but I don’t believe this and it isn’t good enough. We should be compensated for this… but emailed and lo and behold no response back!

I can not comment about anything regarding the property apart from it looked nice from outside. They took a payment of £40 to secure the booking which Hotels.com said they shouldnt have. Asked me to provide details to pre-authorise a breakages damage which i did and had confirmation of . I was then asked to confirm that we were still going which again i did and it said i could check in on line . When i tried this it wouldn't do it but because i had everything confirmed i wasnt worried until we arrived at the apartment yesterday afternoon and despite ringing, leaving messages and sending an email asking them to get in touch asap no one did. Hotels.com also tried to contact them but didnt get an answer either. After 3 hours of trying to sort this out to no avail we managed to book somewhere else . No where near the venue which was the whole point of booking here . By the time we had checked in at the other place and then i drove back to the venue as it was to late and too far to walk it was 8.15pm when we managed to get into Anfield , we had missed all 3 support acts and only just managed to get sat down before Pink came on stage. All this really spoilt a trip away with my grandaughter . I still havent had any reply to my calls or email . We may have been unlucky with this place but its not good enough .

Was super clean, and the bathroom was modern. The shower was powerful and warm. Amazing location. We stayed for the taylor Swift concert and it was literally a 2 minute walk away. The customer service has been brilliant with the team, responses very fast and informative. Would highly recommend if going to an event at Anfield.

Was in room3, the bathroom door is very very creaky. Beds were slightly harder that what would prefer, but that's my preference