Canary Golden Hotel

Muy bueno todo , tanto la ubicación como las instalaciones.

Daily room cleaning and close proximity to the beach.

This property is marketed as a 4-star hotel, but in reality it falls far below even basic hospitality expectations. The facilities are outdated, poorly maintained, and the overall quality of the accommodation and services is extremely disappointing. WIFI speed reached maximum 3mbps. The food was one of the biggest letdowns. The complimentary breakfast was of very poor quality, and even food ordered separately was below acceptable standards. Guests should not expect a pleasant dining experience. Privacy is virtually non-existent. The dining area is directly opposite the rooms, and staff frequently stare into guest rooms, making the stay uncomfortable and intrusive. Basic standards of privacy, etiquette, and professionalism appear to be lacking. What was most disappointing was the staff's apparent lack of hospitality training and customer service awareness. Interactions felt indifferent and unprofessional throughout the stay. There are far better options available in the area. I would strongly recommend travellers look elsewhere, even if this property is offered for free.

Herşey

It was a beautiful property, with really really nice front desk staff. Aida was particularly helpful.

L’hôtel est propre et moderne, la piscine est magnifique et bien entretenue. Le personnel est accueillant et toujours prêt à aider. Les chambres sont confortables et l’emplacement est idéal pour découvrir Nungwi.

La qualité de la nourriture était moyenne et ne correspondait pas au niveau attendu. Le café servi au petit-déjeuner est du Nescafé en sachet ; un hôtel de cette catégorie devrait utiliser de vraies machines à café pour offrir une meilleure expérience aux clients

Everything was very good. We requested for early check in and was allowed early check in at 0900 hrs without any charges. Receptionist Mwin was exceptional, Very cordial and friendly... enjoyed the stay very much....Hope to be back again in Canary in some days

Pool was ok and the location was good

Room was nothing like on the photos and smelt damp and was too hot. Toilet and shower very poor condition