ALVEA HOTEL

Easy to get around

Clean room

Great location, close to many local attractions and food options. I loved each breakfast. Complimentary water on each level was greatly greatly appreciated.

Minor stains and damage to bed linens.

Honestly we almost always leave good reviews and we always close an eye for minor things but if there is one thing that I don’t tolerate, anywhere, is being lied to. On the night before our last day, before going to dinner we stopped at reception to ask informations about arranging our transfer from Puerto princesa to el nido as we weren’t sure if we wanted to leave one day earlier than we originally planned and wanted to discuss it over dinner having all the information. We were told that the price for shared transfer was 700 per person and the price for private transfer was 1700 per persons. After dinner we come back and decided to book a private transfer for the next day. At that point we are told that the price is 7000 (it is 2 of us). We go back and forth for a couple of minutes with me asking what changed and why she told us just one hour earlier that the price was 1700 per person, she swears she never said that and that I must have misunderstood, she then call a manager that confirmed that price for private transfer was always 7000. At that point my wife remembers that actually she already had that conversation a couple of weeks earlier, while booking the hotel on booking.com she also asked prices for excursions, transfers, airport pick-ups ecc.. so she pulls out the chat with the hotel and there, back on white there is their text saying that the prices for transfer to el nido are 700 per person for shared and 1700 per person for private. The manager reads the text, makes a couple of phone calls and then just told us that “there was a misunderstanding”, interesting that the “misunderstanding” was exactly the same number the receptionists told us just an hour earlier as well. Anyway he told us there is nothing he can do and price for private transfer is still 7000. Very poor experience overall, we are glad we left a day early.

We really liked this hotel. Only stayed for one night but the staff were so great, the room was comfortable and even provided us a fan as well as an AC unit. The breakfast options were so amazing. We ordered and it was prepared for us very quick and delicious. 10/10 would recommend this hotel to someone staying in the area. Great location and very central. They even offered free shuttle service to the airport for us. Love this hotel

I had a wonderful time staying at the hotel for five days, as it was accessible to everything. While the cleanliness was acceptable, I expected better for the price per night; dusting and mirror cleaning should be addressed.

We enjoyed our stay with a complimentary buffet breakfast that had great quality food and was delicious. My only suggestion is to enhance the cleanliness of the floor, as I found it greasy and odorous.

Nice place

It was a beautiful hotel only a few blocks away from the Porto princesa boardwalk walking. The only thing was everything in town was close for Good Friday catholic holiday.But it was fun walking in the boardwalk had lots of restaurants and the beach